Supermarket work summary and work plan can make employees realize their own shortcomings and advantages and make improvements in the next step. The following is the supermarket work summary and work plan I recommend to you, hoping to bring you help.
1 supermarket work summary and work plan I. analysis of xx annual operating performance;
Xx is a crucial year for the company. Due to our previous underestimation of the sales analysis of the University Town, by August of xx, in just over half a year, our loss was close to 2 million yuan. However, with the concerted efforts of Qi Xin, a store employee, the University Town began to turn losses into profits in the second half of xx. In this process, we walked very hard, but the staff in the store did not give up their efforts. In the end, the company still achieved a net profit of xxx million yuan. Through the sales target analysis of xx years, in the management process of the company's three stores, the cost control and target completion of Pan Feng store are relatively good, and Pan Feng store is worthy of reward in this respect; The material cost control of university town is not in place and needs to be improved, but the overall management, especially after adjustment, has been improved obviously since September of xx. Wuci store has done a poor job in index completion and cost control, but at present, Wuci store has closed, so I won't do too much analysis here.
Second, enterprise development.
In xx, it was originally planned to develop 10 convenience stores, with 2-3 stores exceeding the standard.
In the process of convenience store development, through the operation of the same store, it is found that the company does not have the ability of multi-channel expansion. So in the end, we chose to intensify the operation of standard supermarkets and temporarily withdraw from the expansion plan of convenience stores.
In xx, we developed two standard supermarkets, Dezheng Store and Sanxi Store. Dezheng Store opened at the end of xx. Judging from the current business situation, it will be slightly profitable, but it will still have a certain effect on the company's influence.
Sanxi Store is expected to open in March or April, XX.
Although we successfully won the bid twice in xx, compared with the scale of Wuci Store, it is obvious that the scale of () won the bid twice at present can only reach the scale of Wuci Store, so as far as the current enterprise expansion is concerned, we should intensify our efforts to further accelerate the development of all aspects of the enterprise.
In this process, we also realized the importance of pragmatic development according to our own strength, made careful consideration on site selection and development, took steadiness, pragmatism, innovation and development as the company's future development policy, and incorporated the transcendence or transcendence of suburbs and development zones into the company's key development plan, because practice has proved that Wenzhou still has great potential to be tapped. Therefore, our goal is very clear, and we will try our best to develop standardized supermarkets, including merging or cooperating with others to operate some supermarkets with good addresses but poor management. There are many methods, and I believe that in XX years, we will get a good development in the development of enterprises.
Third, the operation plan management has been strengthened.
In xx years, with the concerted efforts of Qi Xin, the company's managers at all levels, the image, operation process and dynamic line design of the store were re-standardized, the responsibility management category of the store manager was strengthened, and the implementation of the door-to-door inspection system was strengthened.
In xx, we effectively promoted the membership management, repositioned the company's operation policy, and publicized the concept of low price and affordable benefits to our customers. In this process, except for the products of Zhong Bai Company, which failed to make a good price image, other products were adjusted accordingly according to the market. At present, the company's price image has been improved, and combined with the layout of the store atmosphere, the company's sales have been greatly improved compared with last year (xx sales of xxxx million)
In the case of a certain increase in promotion expenses, the cost control of stores has been strengthened, and the costs have been significantly improved compared with xx years. This is also one of the reasons why the net operating performance of the same store, whether it is Pan Feng store or University Town store, has been greatly improved compared with the past.
There are also many obvious shortcomings in xx's operation planning, and suggestions for improvement will be put forward in XX's work plan.
Fourth, the purchasing department.
The purchasing department basically meets the company's requirements in controlling non-operating income and gross profit margin:
The gross profit margin of purchasing in XX can be improved while maintaining a certain price image, because some high-margin goods have been directly purchased from manufacturers (such as plastic products and daily chemical products), and the gross profit margin has increased by more than one or two times. However, the purchasing department's commodity structure is still not ideal. The purchasing department must change its thinking, actively find and optimize the commodity structure, and further promote the purchasing efforts.
Summary and Work Plan of Supermarket The end of the year, the busy year is coming to an end, and new challenges are just around the corner. Looking back, in the big family of supermarket, I got more exercise, learned more knowledge, made more friends and accumulated more experience. Of course, I found my own shortcomings through many profound lessons. This year is a whole year, and my growth comes from the big family of supermarkets. It is my bounden duty to do my best for the better development of the supermarket next year. Now I will summarize my work in xx as follows:
1. Actively learn business knowledge.
After this year's job transfer, I became more familiar with the function and price of each commodity in department stores, and took the initiative to ask the manager and team leader to improve my business ability and do a better job. At the same time, seriously participate in the training organized by the supermarket, get a deep understanding, and truly digest and apply the required knowledge to the work.
2. Correct attitude, work hard and do a good job actively.
When I first transferred to the daily chemical group this year, everything was new and strange to me. A lot of things need to be taught by old employees, and I think there is too much to learn. So I carefully observe what they do and study patiently, from the display of goods to the replenishment of out-of-stock goods; From commodity promotion to new product development? Learn bit by bit and remember bit by bit. After more than half a year's work, I got exercise, and my daily work became more and more handy.
My work is really successful in details, so I must be careful. So I carefully understand the function and price of each commodity, check the production date of the commodity at any time, know the market information of similar commodities in time, and report to the leader. I always insist: if you do something, you must do it well. I am passionate about my work, caring for my colleagues, infecting people around me with positive actions and driving people around me. This is what I felt in XX supermarket, and I hope I can do it seriously. In daily work, I am serious and responsible for my work, have a correct attitude, be proactive, do more things, talk less and do more, do what I say, be enthusiastic and positive to my customers, and be rigorous and meticulous to my work team. Actively be good at communication and coordination with colleagues, handle the relationship with colleagues, unite and cooperate, and jointly complete various tasks. Pay attention to your own shortcomings in your work and actively correct them.
3. Seriously participate in various activities organized by the supermarket.
The supermarket is busy and the task is heavy. I worked hard to overcome all kinds of difficulties, coordinated my time, and actively participated in various activities such as knowledge contests and dance competitions, and achieved good results in all activities.
Xx years of work will further strengthen and improve their work, and better complete their work.
1, strictly abide by the management system of Xinle Supermarket.
Don't be late, don't leave early, don't miss work, be full of energy, stand upright, behave generously, dress according to regulations, wear service badges, strictly abide by the management system of Xinle, and work hard actively.
2, to further correct the work attitude, conscientiously complete the job.
In the work, I can obey the arrangement of the manager and the team leader, don't talk about objective conditions, don't drag my feet, and communicate with the leaders in time if there are problems. Respect comrades, be helpful, and strive to create a harmonious working environment. All work can focus on the overall situation and overall interests, resolutely implement the principle that individual interests are subordinate to collective interests, and work hard.
3. Strive to improve business capabilities.
Further actively participate in the training organized by the supermarket, study hard, carefully understand the function and price of each commodity, be more familiar with the products and improve the service quality. I don't know how to ask the manager and the team leader, and strive to improve my business ability and do my work better.
4. unite colleagues and help each other.
I always insist that when I do something, I will do it well. I am passionate about my work and care about my colleagues. Supermarket is a big family. I will take the initiative to deal with colleagues, infect people around me with positive actions, drive people around me, do a good job together, and make due contributions to the development of supermarkets!
Summary and Work Plan of Supermarket The end of the year, the busy year is coming to an end, and new challenges are just around the corner. Looking back, there are too many feelings and feelings in the big family of XX. I remember the care and guidance of leaders, the friendship and mutual assistance of colleagues, and the understanding and consideration of customers. I dare not forget every moment that warms my heart. Because of these, I have been conscientious, without any slack, obeying the arrangement of the leaders, actively cooperating with my colleagues, warmly entertaining guests and serving with a smile, and making due contributions to our big family. In order to do a good job in the next step, sum up experience and draw lessons, the work summary report of the past year is as follows:
I. Work:
As an employee, as long as I am at work, I will adhere to the standard dress code, be polite and serve warmly, and try my best to make every customer happy and satisfied. As a tallyman, on the one hand, I constantly strengthen the study of professional knowledge, actively read relevant materials, and humbly ask the manager for advice. On the one hand, timely and actively communicate with comrades in relevant departments, and strive to solve the problem as soon as possible. I am strict with myself in every detail, such as hygiene, display, warehouse, receiving, loading, replenishment, moving goods, etc., which has obviously improved the atmosphere of the commodity area I am responsible for. The job of tallyman seems simple, but in fact it is trivial and complicated. We should be familiar with the food knowledge of our goods; It is necessary to regularly record the shortage situation and replenish the goods in time; It is necessary to clean up the goods and shelves in time; Familiar with market information, grasp consumer demand, report to the supervisor in time, and so on. Every day's work is hard and rewarding.
Second, the service:
Personally, I think, as a service person, we must first have a sense of service. I always remember how beautiful it was. Create value and contribute to society? Service tenet, conscientiously do a good job in various services. As a tallyman in the supermarket, he is the person who has the most direct contact with customers. Our every move, every word and deed reflects the overall service quality and service level of the company. Our quality will directly affect the business and reputation of the store.
Third, the shortcomings:
As the saying goes, Rome was not built in a day. The knowledge of market and supermarket retail is so profound. While gaining a lot, I have not forgotten my own shortcomings. For example, there are not many creative work ideas, and sometimes it is easy to stick to the rules and become a mere formality. Personal work is not perfect, sometimes I am not confident in contact with others, and my attitude is muddle along.
Fourth, the direction of efforts.
1, strictly abide by the company's various management systems.
Don't be late, don't leave early, don't miss work, be full of energy, stand up straight, behave generously, dress according to regulations, wear service badge, strictly abide by the company management system, and work hard actively.
2, to further correct the work attitude, conscientiously complete the job.
In the work, I can obey the arrangement of the manager and the team leader, don't talk about objective conditions, don't drag my feet, and communicate with the leaders in time if there are problems. Respect comrades, be helpful, and strive to create a harmonious working environment. All work can focus on the overall situation and overall interests, resolutely implement the principle that individual interests are subordinate to collective interests, and work hard.
3. Strive to improve business capabilities.
Actively participate in the training organized by the company, study hard, know the information of each product in detail, be more familiar with the products and improve the service quality. I don't know how to ask the manager and the team leader, and strive to make my business ability go up a step and do my work better.
4. unite colleagues and help each other.
I always insist that when I do something, I will do it well. I am passionate about my work and care about my colleagues. The company is a big family. I will take the initiative to deal with colleagues, infect people around me with positive actions, drive people around me, do a good job together and make due contributions to the development of the company!
Anyway, I've been in line for a year, okay? Do the work better? Such a goal has actively completed all the work entrusted to me by the leaders. Although some progress has been made, there are still many shortcomings. As the saying goes:? It is never too old to learn. ? In the future, I will continue to work hard to give full play to my advantages and turn my disadvantages into advantages. Take cooperation with colleagues as an opportunity for your own study, integrate other people's ideas into your own thoughts, pay more attention to the details of your work, and make all your work more perfect.
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