Contact the recipient at that time and provide information such as mailing time, sender, mailing address, etc., so as to facilitate the recipient to inquire about the corresponding tightening records.
Usually, after the express delivery is sent, it will reach the recipient within 3-4 days, and in special cases it will arrive within 6-7 days. Because the express salesman's business volume is too large, it is difficult to find the delivery number of the day without the waybill number.
Extended data
Deferred claim
On May 1, 20 12, 1, the national standard of express service series was officially implemented. According to the standard, even if the courier fails to arrive in the same city for 3 days and in a different place for 7 days, even if it is completely delayed, you can claim compensation from the courier company.
2.20 12 From May 28th, online shopping encountered difficulties in delivery, and it was not delivered to the door on holidays. If it is not delivered for more than 3 days, the maximum compensation for each express delivery is 10 yuan. Led by China Express Association, nine domestic express delivery companies signed a strategic cooperation agreement with Tmall, the largest e-commerce online shopping platform in China, to create a new standard of e-commerce socialized logistics.
3. The compensation shall be exempted from this service fee (excluding additional fees such as insured price). If the direct value loss of the internal parts is caused by the delay, compensation shall be made according to the loss or damage of the express mail.
If the express mail is delayed, lost or damaged, consumers can complain to the courier company first. If the enterprise prevaricates and is not satisfied with the result, consumers can complain to the management department.
reference data
Quick query-Baidu encyclopedia
Express-Baidu Encyclopedia