Complain against the well-informed secretary of Netcom.

A well-informed secretary should be a free host, and callers should charge. Complain to 10060 or press #46# to cancel. If you do charge, complain to 10060 first. If it can't be solved, the complaint will go to 123 15. They said you agreed to call. If there is no recording in their system, you win 100%.