In terms of investment in science and technology, in addition to ensuring the efficiency and stability of daily customer service, Xiaoyan also developed swish claims service, where users can apply for claims by uploading claims data; AICS flash compensation first payment service, users only need to upload a claim invoice to apply for a claim, and it will arrive in 2 minutes at the earliest; One-click reporting service, long-term insurance claims can be reported directly on the small umbrella insurance platform, which can solve the trouble of users contacting insurance companies to make claims when making long-term insurance claims, truly realize where users buy and apply for claims, and further improve the integrated process of online sales services.