For a project, to scientifically organize, command, coordinate and control the implementation process of the project, it is necessary to communicate the information of the project. Good information communication can promote the development of the project and the improvement of interpersonal relationship. Specifically, the role of communication is as follows:
Provide a basis for project decision-making and planning.
Provide the basis and means for organizing and controlling the management process. Conducive to and improve interpersonal relationships.
Provide an important means for the successful leadership of the project manager.
Definition and characteristics of project communication management
Project communication management is a series of processes to ensure the reasonable collection, transmission and final processing of project information. Project communication management has the characteristics of complexity and systematicness.
The importance of communication
Project communication management is to ensure the timely and correct extraction, collection, dissemination, storage and final disposal of project information, and to ensure the smooth flow of information within the project team. Information communication within the team is directly related to the goals, functions and organizational structure of the team, which is of great significance to the success of the project.
In today's society with rapid economic development and continuous social progress, people's demand for material and spiritual life is also rising day by day, and the requirements for activity places are also getting higher and higher. Building intelligent system can better meet the requirements of people's life for activity places, and make people live in a convenient, comfortable, efficient, safe, environmentally friendly and energy-saving environment. Therefore, intelligent building has developed to some extent in China, and the implementation of intelligent building is very important to maintain the sustainable development of intelligent building. The coordinating role of communication in maintaining social relations has been recognized by everyone in society. It is no exception in the implementation of intelligent buildings.
The implementation project of intelligent building can be divided into two stages: design and construction.
The general intelligent system design only takes effect after the drawings or schemes of architecture, structure, water supply and drainage, and electricity (high voltage) come out. Therefore, there are some defects in the future demand of intelligent buildings, such as: power supply problem when intelligent power is cut off; Intelligent information points and boxes conflict with other majors, causing inconvenience to the owner; The space required by the equipment to meet the future demand, etc. If the above requirements are met, the relevant boxes, equipment and pipeline structures need to be replaced. Causing unnecessary waste of manpower and material resources. It is also harmful to the building itself, such as beauty, structure and so on. What are the reasons for the above problems? It is a communication problem (communication problem between intelligent specialty and architecture-related specialty). The solution is that the construction unit should organize the communication between intelligent specialty and construction-related specialty. This shows the importance of communication.
There are many brands of intelligent system products, and each brand has several series to meet the different needs of customers. How to choose and determine products is the key issue of intelligent building, and it is also the main problem of communication between implementing units and construction units.
First, the construction unit should master the demand and investment cost of intelligent system. As the implementation unit, all the functions of the current intelligent building and the new functions added in the future development trend should be listed for the construction unit to choose. Then according to the needs of the construction unit, choose the products with higher prices. When discussing the design scheme, the technical performance of the intelligent system should be described according to the selected products. The construction design can be carried out only after it is confirmed by the construction unit. Without good communication, the above work is impossible. This shows the importance of communication.
In addition, from the construction unit's own point of view, most buildings are equipped with intelligent junction boxes in each owner's home, and the owners can solve them according to their own needs when decorating. However, the number and location of information points in intelligent systems play a vital role in the convenience of owners. Most intelligent subsystems are based on bus, which is different from other majors. Due to the owner's own reasons, there are many problems in the decoration, such as:
Demand: communication subsystem (telephone, network, TV, audio) and security subsystem (detector, host, linkage equipment), such as future home appliances such as network TV and washing machine, will be the future demand; The demand of lighting automation is the demand of the future; The change of communication is the demand of the future and so on.
Cost problem: Because it is a bus system, most information needs to be guided from the information point to the intelligent junction box or centralized controller. The open assembly line of decoration is much more than the hidden assembly line when the construction project is implemented, which makes the owner cause unnecessary waste in economy.
Security: Usually, the open assembly line of information points in intelligent systems is built along the ground, with tiles or floors on it. Nails pose the greatest threat to the smooth flow of lines during construction; The curvature of the pipeline and the number of wires in the pipeline have great influence on the communication performance.
The above problems exist because the communication between the implementation unit and the construction unit is not in place. As long as the implementation unit and the construction unit have the necessary communication, these problems can be solved. This shows the importance of communication.
The construction stage of intelligent building includes embedding, threading, equipment installation, debugging and project acceptance.
Pre-embedded threading stage: the specialties that need to be communicated include civil engineering, electricity (high voltage) and HVAC, and the issues involved are:
Civil engineering specialty: the embedded pipe starts from the end of steel binding in civil engineering specialty. Completed before pouring concrete. Check and correct the pipes before the concrete sets. In the stage of civil wall-building, pipeline and box construction will be carried out. All the work needs to cooperate with the civil engineering specialty. If there is a problem, it is necessary to slot the pipe and knock on the wall to install the relevant boxes, which is necessary for the civil engineering specialty and its own construction period to waste costs. Why is this happening? It is a communication problem. These problems can be avoided if communication is done well. Obviously, the importance of communication.
Electrical (high voltage) major: (1) Intelligent system and electrical (high voltage) major must keep a certain distance to ensure communication requirements. Therefore, the wiring of embedded pipes must be negotiated with the electrical (high voltage) specialty to meet the communication requirements; (2) The equipment of intelligent system needs electrical (high-voltage) professional power supply, so the position of the box is similar to that of electrical (high-voltage) professional. Therefore, the location of the box should also be negotiated with the electrical profession. Failure to do it well will cause unnecessary trouble and loss to the other party. As long as the communication is good, the above problems will not appear. Therefore, communication is very important.
HVAC major: Because the bathroom and kitchen have changed a lot in the later decoration stage. Therefore, the routing of the embedded pipes in the intelligent system does not pass through the bathroom and kitchen, and keeps a certain distance from the routing of the HVAC pipes.
After the construction of embedded pipes and boxes is completed, threading can be carried out.
Equipment installation and debugging stage: after the indoor wall painting of civil engineering specialty is completed, the box panel and equipment related accessories are installed. In the installation process of building equipment automation system equipment, cross-construction problems with HVAC specialty and electrical specialty; Power supply problem in the process of equipment debugging; Cooperation between outdoor engineering and civil engineering, HVAC, electrical and other construction units; How to avoid equipment loss and intentional damage? The solution to the above problems is through mutual communication and consultation.
Maintaining good relations with other staff on the construction site is a prerequisite to avoid equipment loss and intentional damage to the project. Maintaining a good relationship requires communication. The importance of communication is self-evident.
Acceptance stage: how to pass the acceptance of the project by the construction unit with the cooperation of the supervision unit; How to successfully complete the final accounts of the project and the closing project of the project are all solved through communication.
To sum up, it can fully explain the importance of communication in the implementation of intelligent buildings.
How to carry out project communication management consists of four parts: communication plan preparation, information release, performance report and management closing.
I. Project communication plan:
No matter what kind of project has its specific cycle. Every stage of the project cycle is as important or even critical as every link in the "interlocking". In order to do a good job in each stage and achieve the expected standards and effects, it is necessary to establish communication channels within the project department, between departments, and between the project and the outside world to quickly and accurately transmit communication information, so that all departments in the project can achieve coordination; Make project members clear their respective job responsibilities and understand the contribution of their work to the realization of the overall organizational goals; Through a lot of information communication, find out the problems existing in project management, formulate policies and control the evaluation results. Therefore, without good communication, it is impossible to do a good job in human resource management, and it is even more impossible to achieve the project objectives better. The knowledge field involved in project communication management is necessary to ensure the timely and correct extraction, collection, dissemination, storage and final disposal of project information. How to solve these problems. Don't you think that to do these jobs well, you must make corresponding plans?
The project communication plan is to determine the information exchange and communication requirements of stakeholders. All project stakeholders must be prepared to communicate in the "language" of the project. And understand how the communication with each project stakeholder will affect the whole project. Who needs what kind of information, when and how to convey it to them through communication methods and means. Therefore, the communication plan is very important for the success of the project.
The basis of communication plan includes three aspects: communication needs, communication technology, constraints and assumptions.
The information to confirm the communication requirements of the project generally includes: the relationship between the project organization and various stakeholders; Technical knowledge of project design; Information characteristics are determined by the characteristics of the project itself; Contact with the outside of the project organization and so on.
Communication technology: according to the seriousness of communication, it can be divided into formal communication and informal communication; According to the direction of communication, it can be divided into one-way communication and two-way communication, horizontal communication and vertical communication; According to different communication tools, it can be divided into written communication and oral communication.
What kind of communication technology to choose to transmit information quickly, effectively and quickly mainly depends on the urgency of information demand; Availability of technology; Expected project environment; Constraints and assumptions.
Communicate the results of the plan
The results of communication plan include the analysis results of project stakeholders and communication management plan. Analyze and determine the benefits of the project.
Personally, I think the members who make plans are very important. A good communication plan is feasible. Whether the influencing factors of the problem are comprehensive and the methods to solve the problem are feasible determines the feasibility and operability of the scheme. Trying to choose an experienced team is the wisest choice. The plan must be approved by all department managers before it can be published. It is a powerful guarantee for implementation and control.
Second, information release includes providing needed information to project stakeholders in a timely manner.
Including the implementation of communication management plan and the response to sudden information needs.
I think we should give feedback on information disclosure. For example, the signatures of project stakeholders related to information release and written records of information opinions.
Third, the performance report:
Performance report involves the collection and release of performance information in order to provide information to project stakeholders on how to use resources to achieve project objectives. Performance reports should usually provide information about scope, schedule, cost and quality.
In my opinion, to make a good performance report, we must choose reasonable tools and techniques (performance evaluation, deviation analysis, trend analysis, earned value analysis) to make the performance report closest to the actual situation of the project.
Fourth, manage the ending.
Management closure includes the formation of project result documents (these documents can formalize the acceptance of project products by sponsors or customers), including the collection of project records, the guarantee of meeting the final specifications, the analysis of project success, effects and lessons, and the archiving of these information for future use.
Managing closing activities cannot wait until the end of the project. Every stage of the project should be properly closed to ensure that important and valuable information will not be lost. In addition, the skills of employees in the talent pool should be updated to reflect the improvement of new skills and proficiency.
As long as we realize the importance of project communication, we will make a good project communication management plan. With a good project communication plan, only by implementing the plan can we play the role of the plan, successfully achieve the project objectives, have a deeper understanding of the importance of project communication management, continue to implement it in future projects, and bring good benefits to enterprises.
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