2. Call by mobile phone with the number: 12306. Then enter "1" on the keyboard during the tone. Then prompt to switch to manual service, press "0" on the keyboard, and the manual service is successful.
3. Online customer service can be found in official website 12306. You can log in to official website 12306 and find the Help Center in the navigation bar at the top of the page. Click Enter to see the "Online Customer Service" option, and click Enter to enter the online customer service platform.
4. Call 12306 customer service telephone number: 12306 customer service center telephone number is 95 105 105. You can call from landline or mobile phone, and choose the corresponding service type and language according to the prompt voice. After entering the manual service link, you can communicate directly with the customer service staff.
5. Call 12306. You don't need to listen to voice prompts after connecting. Press 1 directly to select passenger service. After pressing 1 for a few seconds, press 0 directly when the voice starts to select manual service. The new media service platform "Railway 12306" is the authoritative channel for China Railway Corporation to publish railway information on the mobile Internet, and it is a new entrance to serve the public.