Above, the water valve removed by the owner due to arrears.
Recently, Mr. Li, the owner of the Sunshine Home in the south of the city, called the news hotline of this newspaper and said that the water valve of his house was demolished by the property last week because the property company wanted him to pay the property fee in this way. As the weather is getting hotter and hotter, the family is in urgent need of water, so Mr. Li has to pay the property management company the property management fee, but the property cannot restore the removed water valve. In desperation, Mr. Li Can can only ask the staff of the water supply company to help him reinstall the water valve and restore its normal water use. "I am so angry that the property management is not good, so neither I nor other owners have paid the property fee, but even so, the property has no right to dismantle my water valve privately."
Complaint: refusing to pay the property fee due to poor management and shutting down the owner's water use.
According to Mr. Li, his family lives in Sunshine Garden in the south of the city. Last week, when he went to work, he received a phone call from his father, saying that the property notice called for overdue property fees, otherwise the water supply would be cut off. What Mr. Li didn't expect was that when he got home that night, he found that the tap water at home could not be used normally. Upon inquiry, it was learned that the water valve in the home had been removed by the property privately. Subsequently, Mr. Li found a property negotiation, but the other party said that he had to pay the arrears of property fees before he could resume water use.
Regarding the arrears of property fees, Mr. Li complained to the property company: "The corridor lights have been broken for a year and no one has come to replace them. The electric car I bought before was stolen when it was parked downstairs, and the elevator in the community often broke down. It took a long time for the property to be repaired, which is very inconvenient for residents living on high floors. " Mr. Li believes that the property has not fulfilled its responsibilities, which leads to the chaotic management of the community, so the property fee that has been in arrears for two years has not been paid.
At the same time, Mr. Li also told reporters that he had never entrusted the property to collect water charges, and the property had no right to dismantle the owner's water meter valve when the owner did not owe the water charges.
Due to the hot weather, the water cut caused Mr. Li's family to be unable to live normally. In desperation, he had to pay all the property fees he owed, hoping that the property could restore the water meter and let the water at home return to normal. But what Mr. Li didn't expect was that after checking the water meter, the property installer said that the valve of the water meter was locked and could not be restored.
In this regard, Mr. Li is very angry: "Since the property was demolished because of arrears, there is no reason not to recover after paying the fee." However, the property cannot meet Mr. Li's demands. In desperation, he had to find the staff of the water company himself and reinstall the water valve on the spot.
Property: Some owners failed to pay property fees, resulting in insufficient management funds.
On June 22, the reporter found the Sunshine Home Service Center of Nanchang Xinxing Property Management Co., Ltd. to understand the situation. The relevant staff of the property company told the reporter that the owners of some departments in the community have not paid the property fee for two years, and the property company has no choice but to stop the service in related management. Regarding the poor property management problems reflected by Mr. Li, such as the theft of electric vehicles and the perennial maintenance of elevators, the owner said that because the community is open, if the owner puts the vehicles in the designated unattended position, the possibility of theft is not high. Many owners put their vehicles at the entrance of the building for convenience, which will not only block the entrance and exit of the corridor, but also bring security risks.
"At the same time, the residents in the community are more complicated, and there are also some improper use and deliberate destruction of elevators, which often leads to problems in the elevators in the community." Property staff told reporters.
In addition, according to the staff, the owners of residential quarters have to pay the property fee of about 800 yuan every year on average, and the property with arrears of more than 2,000 yuan will stop the secondary water supply service for the owners, so as to urge the owners to pay the property fee. "Some owners refuse to pay property fees, which leads to tight maintenance costs of public facilities, and elevators often have problems and need to be repaired." For these deficiencies in property management reflected by Mr. Li, the property staff also said that they would communicate with the owners and try their best to meet their needs. As for Mr. Li's claim that the water supply was not restored in time after paying the property management fee, they will also investigate.
Property Office of the Municipal Housing Management Bureau: the behavior of urging fees for property removal is unreasonable.
"The property fees owed by the owners can be solved through appropriate legal channels. How do they have the right to dismantle the owner's water valve? " In the interview, Mr. Li expressed great dissatisfaction with the behavior of the property. Then, whether the practice of the property is unreasonable, the reporter then found the property management office of Nanchang Housing Authority to ask.
Relevant staff said that it is problematic for the owner to refuse to pay the property fee, which will also have a certain impact on the normal operation of the property company. However, it is really unreasonable for the property company to dismantle the water valve privately. "It is not allowed to urge the property to pay the property fee by the water valve, and the property company should solve it in a correct and reasonable way." At the same time, the staff said that if the owner encounters the situation that the water valve is removed again, he can report the case to the public security organ at the first time to safeguard his legitimate rights and interests.
(The above answers were published on 20 16-06-23. Please refer to the actual situation for the current purchase policy. )
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