Among them, 4006065500 is the national customer service telephone number of JD.COM Mall. Users can enter corresponding services according to voice prompts. If the user is inquiring about Jingdong logistics business, press "5" to enter Jingdong logistics business line. And 9506 18 is the service that users choose according to voice prompts after dialing.
For example, if the user is inquiring about the business of JD.COM Mall, select the "1" key, and if it is necessary to inquire about express delivery information, select the "3" key. In addition, users can also consult related questions at the online customer service window in official website, JD.COM. When JD.COM Mall uses JD.COM white bars, gold bars and other financial services, it is necessary to know the relevant risks and interest rates before using them. When using coupons, points and other benefits, we should understand the relevant rules and validity periods to avoid unnecessary losses.
Matters needing attention when using JD.COM Mall
1. Make sure that the JD.COM account you use has passed the real-name authentication, and the mobile phone number and bank card are bound, and the payment password is set. If you forget your payment password, you can contact JD.COM customer service to get it back.
2. When shopping in JD.COM Mall, you should choose formal channels, and don't click on links or download attachments of unknown origin easily to avoid phishing attacks or virus threats.
3. When filling in the delivery address, make sure the address is accurate, including street, community, building number and unit number, so as not to affect the delivery.
4. When paying the order, carefully check the commodity information, delivery address and delivery method. , and confirm it before payment.
5. When receiving the parcel, carefully check whether the parcel is damaged and whether the goods are in good condition. If you have any questions, you can refuse or contact JD.COM customer service for handling.