This is simply a group of robbers, that is, robbers in uniforms. This kind of thing is absolutely unforgivable!
I suggest you find the local Consumers Association or Guangzhou Consumers Association immediately.
I'll only help you find the complaint telephone number of Guangzhou Consumers Association at 020-855963 15, and the complaint telephone number of Guangzhou Industrial and Commercial Bureau (Consumer Complaint Reporting Center) 123 15. You can call for advice first, or call 1 14 to find out which government department is in charge of these things in Huadu.
In addition, you can go to this website-Guangzhou Consumer Council website: http://www.gz3 15.org/, which contains a lot of information and materials about how to protect rights. This is an introduction to the procedure of safeguarding rights: http://www.gz315.org/progam.asp. It is best to consult first. ! !
I hope it will help you and support you again! ! ! We must safeguard the legitimate rights and interests of consumers and not let these profiteers go unpunished!
Supplement: RT Mart and the security company they said have an unshirkable responsibility in this case, so you should keep all the evidence favorable to you, including witnesses. If it cannot be solved through coordination, you must protect consumers' rights and dignity through legal channels! ! !