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Precautions for telemarketing:
1, avoid discussing business details.
Details should be discussed face to face with customers. You can briefly introduce the advantages of your company on the phone, but avoid talking about details. If the customer asks detailed questions such as product quotation, if you must answer them, try to be concise. In particular, don't bargain with customers on the phone, and discuss the terms of the transaction after confirming the customer's needs. Because in the case that customers do not fully understand, it is easy to lose the opportunity of cooperation because of the inconsistency of details.
2. Avoid asking trivial information from key people.
Asking for trivial information from key figures will often arouse the resentment of the other party and lead to the failure of the visit.
3. Call me back in time and keep a good relationship.
After successful telephone sales or delivery of products to customers, sales staff should contact customers in time to ask whether the products are delivered on time or satisfied with their use. This is an important step to maintain a good relationship with customers. After answering the salesman's phone, the other party often leaves a very good impression, because the phone call at this time fully shows the salesman and his company's concern for customers. There are many successful examples and methods to maintain good relations by telephone.