How to view insurance claim records

1. Inquiring through the insurance company's customer service hotline: In our daily life, it is a common way to ask the insurance company's customer service to know their insurance information by telephone. The insured can call manual customer service according to the customer service phone number on the policy, inform your needs, and provide personal identification and policy information. Customer service can tell you what you want to know, and will usually tell you the detailed information by SMS or the way to view the detailed information.

2. Enquiry at the counter of the insurance company's customer service center: Sometimes we feel that someone can directly consult face to face, and can go to the counter of the insurance company's customer service center for a more detailed and thoughtful inquiry. Bring personal identification, insurance policy and other relevant information. If you have any questions, you can consult the customer service staff on the spot for answers.

3. In addition, some insurance companies also provide other online ways to understand claims records, such as official app, official WeChat account and small programs. After passing the policy information authentication, you can query the relevant information of the policy.

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