Zhuhai bus service hotline 2650 123 was opened in August 2000. It is a service organization established by Zhuhai Bus Co., Ltd. to accept and handle various opinions and suggestions, provide guidance and service consultation, and help find lost things.
The staff will carefully record the opinions and suggestions put forward by passengers, and handle and reply on the basis of investigation and understanding. If you can't reply at that time, you will handle and reply within five working days; Complex and important matters involving grass-roots units shall, in principle, be handled and replied within five working days. Of course, for some urgent matters, we will adopt special handling procedures for emergency handling and reply.
Extended data
Service commitment of Zhuhai public transport:
First, strictly implement the service standards of drivers and flight attendants, use civilized language and use electronic voice to announce stations. ?
Second, abide by traffic regulations and operating procedures, drive by line and stop by station; When driving, start steadily, drive steadily and stop steadily. After the bus stops, open and close the door before starting. ?
Third, the terminal opens in advance to pick up passengers and leave on time; The first bus is not late, the last bus is not advanced, and the time of the first and last bus is indicated on each stop sign. ?
Four, for the disabled revolutionary servicemen, the blind, the elderly, students and other legal preferential treatment to provide preferential services.
Zhuhai Gong * * * Transportation Group Co., Ltd.-Service Commitment