1, the personal work summary of the clerk can first describe the word processing and meeting documents as a clerk; 2. Then it can be described as consciously learning, constantly enriching yourself, actively improving your professional quality, and striving for the initiative in work; Finally, you can describe and reflect on your own shortcomings and try to correct them.
Staff Personal Work Summary 1
Over the past year, with the support and training of leaders at all levels, my thoughts and working methods have made great progress, and my treatment and handling of problems have gradually become comprehensive. In view of the situation in the past year, I summarized my thoughts and work this year as follows:
First, study hard and strive to improve.
The times are constantly developing and changing, and the work we do is also changing with the times. The way to adapt to the needs of work is to strengthen study. Use the correct theory to guide your work practice.
Second, keep your feet on the ground and work hard.
The office is a department with complicated work and heavy tasks. As an office clerk, he shoulders the heavy responsibility of leading assistant, but also takes into account many experts who work normally. No matter in the work arrangement or in dealing with problems, he must be considerate and independent. These are the unshirkable responsibilities of office staff. Over the past year, I have firmly established the idea of "no small matter in the office", and I have done my duty and worked hard. The first is to be familiar with your own business and enter the role. I haven't worked for a long time, and I don't have a proper understanding of all aspects of _ _ town, and office work involves all aspects of _ _ overall work, so I have strengthened my understanding of _ _ in a targeted manner, and gradually improved my understanding of _ _ through all the information I can find, so that I can do a good job.
The office is the window of _ _, so I always pay attention to my manners, and don't affect the image of _ _ because of my mistakes, whether I answer the phone or say hello. Over the past year, with the care and help of leaders, the understanding and support of all cadres and workers, and the joint efforts of all the staff in the office, the whole office work has been carried out in an orderly manner, which has promoted the normal development of the whole work.
Third, the correct style and correct position.
In my work, I always adhere to the diligent, pragmatic and efficient work style and do a good job seriously. Obey the leadership division of labor, regardless of gains and losses, do not pick the weight. We only pay attention to our work, regardless of the thickness of the other party, and strive to do our work well in the least time. We haven't delayed anything assigned by the leaders since our work. In life, we should adhere to the upright, modest and simple life style, straighten our position, respect leaders, unite with comrades, get along on an equal footing, treat others sincerely, do not follow the trend, do not bully the weak and fear the hard, correctly handle the relationship between the ruler and the degree of getting along with leaders and colleagues, stress principles on major issues, stress style on minor issues, and consciously resist the erosion of decadent ideas.
Fourth, the existing problems
Through a year's work, I also clearly see that I still have many shortcomings, mainly:
1, I don't know enough, and I can't fully meet the needs of my work;
2. Inappropriate handling of some things due to limited ability;
3. Due to lack of study, I sometimes feel overwhelmed at work;
4. The working methods need to be improved. These deficiencies, I will strive to improve in the future work, and strive to do a better job.
In short, over the past year, I have gained a lot through hard study and continuous exploration. I firmly believe that I can do it well as long as I work hard.
Clerk's personal work summary II
In a blink of an eye, it is the end of the year, and this year will pass in a very fulfilling and busy job. During this year, I gained a lot and accumulated a lot of work experience. At the same time, with the help and support of two leaders and supervisors, I finished my work well. As an office clerk, I am well aware of my job responsibilities and work contents, conscientiously complete every task assigned by the leaders, and constantly improve my comprehensive ability and do better. The work of this year is summarized as follows:
First, a serious and careful work attitude.
The daily work of a clerk is trivial, so it is necessary to do every job in a down-to-earth manner, carefully and meticulously, without any negligence, otherwise it will cause unnecessary trouble or even serious consequences. I remember sending a check back to the company once. Due to my negligence, I sent the check to the courier company, and then I returned it after a lot of unnecessary trouble. This incident taught me a lesson, which made me finish every task more seriously in my future work. Only with a serious and meticulous work attitude can we better complete the tasks assigned by the leaders.
Second, do a good job in personnel work with all your heart.
Conscientiously do their own work and temporary work, so that file management is more and more standardized and standardized. At the same time, do a good job in logistics services, so that leaders and supervisors can avoid worries, and under the direct leadership of the manager, actively do the daily housekeeping work of the two departments.
1. Do the daily work patiently and meticulously: be responsible for answering incoming calls, do the incoming call consultation work well, carefully record important matters, and convey them to relevant regional supervisors without omission or delay; Responsible for the reception of visiting customers and maintain good manners; Responsible for the hygiene and cleaning of the office and conference room, the placement of tables and chairs, and keeping them clean and tidy; Responsible for the classification and filing of various documents, and send and receive company mail every day.
3. Employee payroll:/kloc-added employees on March, and/kloc-reported employee attendance on May. All these tasks need me to do seriously, check the attendance sheet of each supervisor and confirm the correct overtime hours, because this is directly related to the financial situation of the project.
4. Document management: according to the needs of work, make various forms and documents at any time, at the same time complete printing, scanning and copying documents handed over by leaders and supervisors, and upload and publish documents issued by the company in time. Various inspection reports, training records and meeting records completed by the supervisor have been classified and filed in time for easy reference and management.
5. Archiving of employee files: classify and archive the files of current employees and former employees, and timely update the files of new employees after adding offers every month.
6. Assistance: Assist the leaders to complete various work schedules for the new year, including the daily cleaning training plan implementation table, annual communication schedule, annual activity schedule, etc. At the same time, assist the leaders and supervisors to arrange project meetings and annual activities to better complete the implementation of the plan and organize activities.
Third, shortcomings
In this year's work, I have been strict with myself, earnestly and timely doing all the work assigned by the leaders, humbly asking the leaders and colleagues about the problems encountered in my work, and constantly improving and enriching myself. I am now able to handle the daily work of this position well.
And some other related work. Of course, there are also many problems in the work, mainly in:
1, not careful enough: office clerk is a trivial job, so it tests people's carefulness. Every job of a clerk should be carried out in an orderly way, and must not be half-hearted. After finishing every job, we should get into the habit of checking. I remember once filling out an expense account. After filling in the information, I took a brief look and chose to submit it directly. I thought it was okay. As a result, some data were filled in backwards, and later I was criticized by the leader. At that time, I understood that I was not careful enough to make mistakes.
2, lack of initiative: can not actively complete the work, but passively adapt to the needs of the work. Basically, everything assigned by the leaders can be completed, but almost all of them just work to complete the work. The solution to the problem is superficial, but there is no in-depth understanding.
3, the work is not very solid: busy with daily chores, the work has not risen to a certain height. I can't concentrate on work and study. I know a lot of knowledge, but I am not good at it. For example, the use of "Islamic State" and the production of PPT are not very proficient. In my future work, I will try my best to correct my shortcomings and devote myself to my work with greater enthusiasm.
Four. rich
As an office clerk, I am fully aware that my work is trivial, but it is important. In my future work, I must be strict with myself and try my best to serve the company in my work. I hope that in the future work, I will make persistent efforts and achieve greater results.
1. Constantly improve yourself: seize every opportunity of learning and growth, devote yourself to work and study with full enthusiasm, and accumulate necessary basic knowledge and skills for your work. Although the work in the office is trivial and complicated, I will try my best to further improve my working ability in many aspects and face my daily work with a positive attitude.
2. Correct working attitude: adopt a correct attitude and strive to complete the work assigned by superiors; In the future work, I will continue to study, forge ahead and improve myself in order to better complete my job.
Verb (abbreviation of verb) future work plan
1, actively do a good job in daily safety:
① Keep the office clean and tidy;
(2) Do a good job in sorting out and filing the daily work of the two departments, and improve the establishment and use of "Islamic State" according to the company's standards;
③ Do a good job in sending and receiving all kinds of mails;
④ Complete other temporary work assigned by the leaders seriously, on time and efficiently.
2, improve personal accomplishment and work ability:
① Continue to strengthen the study and systematic training of corporate culture concepts;
(2) Learn from leaders and colleagues how to have good work experience, quickly improve their own quality and better serve their jobs;
③ Strengthen the ability of communication and cooperation with others.
Abstract of intransitive verbs
I thank the two leaders and supervisors for their help and support to my work this year. In the future, I will strictly demand myself to do every task with my heart. Although I am still lacking in experience and ability, I believe my efforts will be rewarded. As long as we understand each other, communicate with each other and cooperate with each other, I believe the future of Beisan will be better.
Clerk's personal work summary 3
In the impression of many people, the job of the front desk clerk is to simply answer the phone and draw up some forms. From my experience of more than a year, I know that the work at the front desk is also a very training and fast-growing job. If you don't believe me, just look at the contents of my work plan at the front desk.
First, in our daily work
1. Assist all departments to register, report and distribute all kinds of official documents, sort out the documents that are not specifically sorted by category and put them into labeled folders.
2. Do a good job in sending and receiving all kinds of letters.
3. Do a good job of sorting out low-value consumables.
4, cooperate with the superior leadership to assist each department.
5. Do a good job in the management of office supplies. Do a good job in the registration of office supplies, distribute them as needed, do not waste them, and count them on time, so as to replenish office supplies in time and meet everyone's work needs.
6. Do a good job in the maintenance of office equipment.
7. Assist the superior to do a good job of scheduling and duty during holidays to ensure the safety and security of the company during holidays.
8, serious, timely and efficient to complete other work assigned by the leadership.
In my daily work, I follow the principle of precision, detail and accuracy, make careful preparations, make careful arrangements and be meticulous, achieve standard operations and posts, and strictly implement various rules and regulations of the office.
Secondly, in administrative work.
1, do a good job in the services of all departments: strengthen the contact and communication with the information officers of all departments, systematically and quickly transmit information, and ensure that the information is delivered in place in time and accurately within the company.
2. Do a good job in employee service: feed back employee information to company leaders in time and do a good job as a bridge between employees and leaders.
3. Assist the superior leaders of the company to improve the company's rules and regulations.
Third, improve personal quality and professional ability.
1. Actively participate in the basic management training arranged by the company to improve their professional skills.
2. Learn work experience and methods from leaders and colleagues, and quickly improve their own quality.
3. Improve the level of knowledge through individual independent learning.
I know very well that a person's ability is limited, but his development opportunities are unlimited. Now is the era of knowledge economy. If we can't improve our personal ability and professional level quickly, then we will be eliminated by this society. Of course, if you want to improve yourself, you must first have a good platform. I think the company is my platform. I will certainly seize this opportunity to improve my work level and self-cultivation at the same time and realize my value.
Fourth, other work.
1, assist the human resources department to do all the work.
2, timely, serious and accurate to complete other temporary work.
The front desk work of the company is trivial and complicated. I will make a reasonable division of labor and arrangement according to the actual situation, conscientiously implement the post responsibility system, and ensure that the work is carried out in an orderly manner; We should also work creatively and constantly explore new ideas, methods and experiences in our work; At the same time, while enhancing work creativity, we must pay attention to doing things in place and not being offside, providing services without interfering in decision-making, and truly becoming a bridge between leaders' staff assistants and superiors and subordinates.
Staff personal work summary 4
Graduation practice is a necessary experience for every student. It allows us to understand the society in practice and learn a lot of knowledge that we can't learn in class, which benefits us a lot. It also broadens our horizons, increases our knowledge, and lays a solid foundation for us to further move towards society in the future. Because my internship unit is a private enterprise, I was not busy at first, nor did I feel very tired. Just stay at the front desk and by the phone every day. The first day, because I sat all day, my back ached.
But after a few days, I got used to it. I learn some office knowledge from the leaders of the same office every day. I just joined the company and found that I don't understand a lot. Although my major is useless at this time, I think I still need to learn more and master more skills, which will also give me more choices when looking for a job in the future. I have been working for nearly eight months now. In these short seven months, I have thought about quitting my job for a month several times. Maybe I just started working, sometimes I can't stand the "anger" given by the leader, and I feel very uncomfortable, so I want to resign and change my job. But when you think about it, changing jobs is also true. Isn't that what it's like to work under someone else?
At first, you should do your job well. After all, you have no work experience. Now I have the opportunity to exercise myself in all aspects. Otherwise, if you miss something in the future, you won't be able to do it well. In my present job, I feel that the treatment is quite good compared with others, and sometimes I feel very happy, not compared with others. Work is not very difficult, it is easy to get into work. The key is to learn how to talk to people, have an attitude and handle things. Because of lack of experience, this aspect is still lacking. Now I understand how good it is to be a student at school! Sooner or later, you have to work, sooner or later, you have to enter the society, and sooner or later, you have to face these inevitable things. So, now I cherish the opportunity to learn. Learning more is better than not learning well. It is better to learn more at the same time, which will be of great help to the future career choice.
I am mainly responsible for the following work here:
1, Sunday to Monday, clean the front desk in the morning.
2, responsible for the reception and work of the front desk service hotline, important matters carefully recorded and timely conveyed to relevant personnel, shall not be omitted or delayed.
3. Be responsible for the reception, basic consultation and introduction of visitors, and strictly implement the company's reception service specifications.
4. Complete the sales report of the day before 4 pm to 5: 30 pm.
5. On the premise of doing a good job, seriously assist other people's work.
In the position of clerk, there is not much skilled labor, mostly trivial and repetitive work, so the setbacks encountered in the work mainly occur in:
1, poor communication with customers;
2. A job given by the boss is difficult and incompetent;
3. There is a dispute with the last customer;
4. Be annoyed with trivial and repetitive work;
5. emotionally.
In view of these points, I have the following analysis methods:
In the face of setbacks, we might as well adjust our mentality to ease the pressure. As the old saying goes: "If Heaven sends people to Sri Lanka, they must first suffer their minds, practice their bones and muscles, starve their bodies, empty their bodies, and do what the Buddha did; The gain can't be done. " We should calmly analyze things, find out the causes of setbacks from the aspects of objectivity, subjectivity, goals, environment and conditions, take effective remedial measures, establish a dialectical view of setbacks, and always maintain a confident and optimistic attitude. We should realize that it is setbacks and lessons that make us smart and mature, and it is failure itself that ultimately creates success. Learn to comfort yourself, tolerate setbacks, be open-minded, optimistic and work hard. We should be good at turning pressure into motivation and changing the depressed state in our hearts, so that we can relax physically and mentally, strive for success again, and let our eyes face the future.
Stepping into society, we deal with all kinds of people. Because of common interests and busy work, many times colleagues will not be as concerned about you as classmates. And some colleagues smile at each other on the surface, but behind them, they are intrigued and unscrupulous, stepping on others' shoulders and constantly climbing up, so I can't adapt to it when I get out of school. I think the problem of school list tracking may not have a complete process, which leads to some phenomena of competing for the list, so the relationship between people sometimes seems a little tense, but the environment often affects a person's work attitude. Therefore, office workers are depressed, which leads to low work efficiency. Every day, they just wait for work and go back to their families early. Occasional birthday parties for colleagues and a little sympathy when you are sick will help to create a harmonious working environment in Qile. I have seen the sinister workplace and the right and wrong between office colleagues on TV more than once. As a newcomer, I think what I can do is "lower my head and do more work, raise my head and talk less". And through this internship, I realized how precious the relationship between classmates is. I will keep from commenting, telling people right and wrong behind their backs, and fighting for interests with my colleagues.
Staff personal work summary 5
The work of the front desk clerk is a position that requires patience and responsibility, and a warm and positive working attitude is very important. At the beginning of this year, I started to be a receptionist, knowing that the receptionist is the first person to show the company's image. The following is a summary of my work.
First, the basic content of the front desk work
In the work, in strict accordance with the requirements of the company, treat every visiting customer warmly and guide them to the relevant office enthusiastically. It provides convenience for the company and also provides convenience for customers. When answering the phone, listen to the customer's inquiry patiently and make corresponding answers as much as possible.
Second, the experience and lessons of the front desk work
Before coming to our franchise store, although I had some experience in reception at the front desk and made some achievements, I still had some shortcomings. For example, in terms of comprehensive quality, the degree of ideological emancipation is not enough, learning and service are not enough, and there is still a certain gap compared with experienced colleagues. Responsibility and professionalism need to be further improved, and service concept needs to be further deepened. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better.
Third, the next work plan of the front desk
Based on my love for the reception work at the front desk, I will be strict with myself, improve myself, embody myself and realize my value in the new year. I will study business knowledge harder. Constantly improve their professional theoretical level and working time ability, abide by the company's relevant work system, and treat their work positively and practically. Strive to improve the quality of work and enhance the sense of responsibility and dedication. Communicate with colleagues more, solve problems in work and do your job well. Facing the new year, I will do my job well with a more positive working attitude and a more enthusiastic working style.
I will further and better show my advantages, overcome my shortcomings, foster strengths and avoid weaknesses. Unite the company and colleagues to create better work performance for the company! Work is like a revolution. Only when the goal has faith can we have enough motivation to struggle. This year is a year of adjustment and transformation for me personally. In this year, I stepped into this sacred, complex and colorful society. In my future work, I will work hard towards this goal, one small step a year and one big step every three years.
The new year is full of challenges. With the deepening of my work, I am confident to show my higher level and achieve higher goals. In order to achieve the company's goals, I am ready to meet the challenges, and I am confident to do better!
The above is what Bian Xiao shared today, and I hope it will help everyone.