Tourism information consulting service system
Tourism safety service system
Convenient tourist transportation service system
Service system of tourism convenience and benefit for the people
Tourism administrative service system
Tourism network information service
Tourist information consulting services: tourist center, information kiosk, touch screen, tourist map guide information service, SMS service, tourist call center service (tourist hotline, complaint telephone).
Tourist signs interpretation services: traffic guidance, scenic spots interpretation signs, self-help tour guides.
Construction of tourism safety environment: construction of consumption safety environment such as shopping, catering, accommodation and entertainment.
Construction of tourism safety facilities: fire safety, amusement safety and safety signs.
Tourism safety mechanism construction: tourism safety emergency plan, safety rescue and travel insurance.
Construction of tourist traffic passages: roads in tourist attractions, hiking trails, barrier-free passages, special tourist lines and sightseeing buses.
Construction of tourist traffic nodes: tourist distribution center, tourist parking lot, tourist station, tourist pier and tourist airport (apron).
Tourism transportation service construction: car rental, self-driving camp, self-driving gas station and maintenance call service.
Construction of tourist facilities: unlimited network, communication, postal service, finance, etc.
Construction of free recreation places: leisure blocks, city parks, green spaces, leisure squares, museums, popular science education bases, public beaches, etc.
Policies of benefiting the people through tourism: travel vouchers, annual tickets, one-card travel cards and preferential policies for special groups (the elderly, students and the disabled).
Tourism industry norms and standards formulation and related evaluation services
Education and training services for tourism practitioners
Tourism consumption guarantee service
Domestic development trend
Create background
A new stage of tourism development
China's tourism industry has entered a new stage of popularization and industrialization, and is changing from a small industry to a large industry.
China has now become the world's largest domestic tourism market and the third largest inbound tourism receiving country. A perfect service system for tourism enterprises is an inevitable requirement for building a world tourism power.
The development pattern of "grand tourism" is accelerating. The development of tourism promotes the transformation and upgrading of social-related industrial chains, which is conducive to strengthening the government's performance of public service functions, promoting the construction of public service system and improving people's livelihood.
Tourist demand orientation
With the popularization and industrialization of tourism, tourists pay more attention to the autonomy, flexibility and diversity of tourism activities, and the demand for tourism services is increasing. Tourists pay more attention to the quality and safety of tourism, and the demand for destination tourism information services, convenient transportation services and security services is more intense, diverse and demanding. Perfecting the tourism public service system has become an inevitable choice to adapt to the new situation of tourism.
The self-help tour in China started late, but it developed rapidly. It is the most popular new tourism model in recent years, which has the characteristics of autonomy and flexibility, and puts forward higher requirements for tourism infrastructure, reception facilities, supporting facilities and self-help tourism information. With the rapid rise of the self-help travel market, tourism enterprises urgently need a perfect service system.
Strategic measures to establish a service-oriented government
China's tourism industry has entered a new stage of popularization and industrialization, and is changing from a small industry to a large industry.
China has now become the world's largest domestic tourism market and the third largest inbound tourism receiving country. A perfect service system for tourism enterprises is an inevitable requirement for building a world tourism power.
The development pattern of "grand tourism" is accelerating. The development of tourism promotes the transformation and upgrading of social-related industrial chains, which is conducive to strengthening the government's performance of public service functions, promoting the construction of public service system and improving people's livelihood.