What are the telephone interview skills? Now, there are many interview methods, among which telephone interview is more common. Because people can't see their expressions in telephone interviews, they can only get to know each other through conversation. Let's share some telephone interview skills.
What are the skills of telephone interview 1 First of all, in order to confirm the authenticity of the resume, the personnel department of the enterprise will first confirm the contents of the resume to see if there are any loopholes and inconsistencies. At this point, candidates must answer questions calmly and quickly, and any hesitation in the process of answering may give the impression that the other party is lying. Therefore, it is best to keep your resume at hand, so you can look at the content and answer questions.
Secondly, after confirming the content of your resume, the interviewer will ask some professional and technical questions about the position you are applying for, such as your professional skills, and your views on the position you are applying for, and sometimes ask some more detailed questions. Don't panic about these questions, keep calm, grasp the main points of the questions and try to answer them truthfully.
Finally, "know yourself and know yourself, and you will win every battle." If you want to face the telephone interview calmly, you must first know who the "opponent" on the other end of the phone is. So, ask the interviewer's name and company name clearly to ensure correct pronunciation.
Of course, the more you know about the company you are applying for, the easier it will be to deal with the interview. First, it is easy to understand the interviewer's questions; Secondly, when the interviewer knows that you have a lot of company information, he will have a good impression on the applicant and the interview will become easier. If possible, it's best to prepare a list of questions you want to ask the interviewer in advance. You also need to make a list of the professional skills you have acquired, so that your strength can be seen at a glance.
At the same time, prepare some paper and pens at hand to record the main points of the other party's questions for easy answer. Remember, you don't know how to say "hello" when you answer the phone. Just the difference between "hello" and "impression score", the following effect can be imagined.
Don't mechanically recite the materials you have prepared during the interview. When answering questions, you don't have to speak too fast, the words are pronounced clearly, and the expression is concise, direct and enthusiastic, which makes the conversation interesting and easy to carry out. Fast is self-defeating.
Telephone interview case (1)
It's hard for a pet dog to spoil it.
Telephone interviews in many companies are often unexpected. Miss Li, a newly graduated college student, has just experienced an embarrassing telephone interview. "One morning, I slept in at home and suddenly got a call from a software company. HR told me that there would be a telephone interview in 0/0 minutes. I quickly began to prepare paper and pens, and opened the webpage to find the company profile. Although fully prepared, there was still a problem during the call. My pet dog jumped on my knee and kept barking. The interviewer on the other end of the phone must have heard clearly. I have repeatedly said that although Miss Li is very yearning for this well-paid famous enterprise, she still failed to pass the telephone interview because of the spoiler of her pet dog.
Express suggestion
In fact, there are many strategies for telephone interviews. The first etiquette of telephone interview is to ensure that your interview environment is quiet and will not be disturbed or interrupted, and also to ensure the smooth contact number. If you are at work, you shouldn't answer the interview phone during office hours. If you are at home, make sure that your family understands you, let you hold the phone and won't be disturbed during your interview.
Telephone interview case (2)
Too arrogant to scare off the interviewer.
"Just like chatting online, you don't know whether the opposite side of the network is a beauty or a dinosaur. When interviewing by telephone, you don't know who the' opponent' on the other end of the phone is. " Referring to his interview experience, Mr. Liu, who applied for a multinational pharmaceutical company, gave a wry smile. Because he is very confident in his professional skills, he talked with Kan Kan in the interview and used many technical terms. As a result, the examiner at the other end of the phone often can't answer the phone, and there has always been a communication gap between them. Mr. Liu didn't think so at all until he received a euphemistic rejection letter. It was his own arrogance that scared away the examiner.
Express suggestion
This year's telephone interview of college students, unless you are a "big shot" who particularly attracts the company, the personnel director of the company will not personally interview a college student by telephone. In an employer's enterprise, it is usually an HR assistant, or at most an HR specialist, who only needs to know your basic information and your job search needs, not in-depth hand-to-hand combat. Generally, at the beginning of the telephone interview, the other party will introduce themselves accordingly. Therefore, job seekers should pay close attention to each other's introductions in order to hear their names and positions clearly. Don't lower your "impression score" by calling yourself wrong. At the same time, what to say to the examiner and the attitude of answering the phone are all things that everyone should pay attention to during the interview.
What are the telephone interview skills? What are the secrets of successful telephone interview skills?
Telephone interview skills 1:
Why do employers conduct telephone interviews?
Connie, a Hutton career consultant, told reporters that there are more and more job seekers and more choices for employers, and sometimes even hundreds of people are vying for a position. It is necessary to screen job seekers before the interview, so employers often choose to interview job seekers by telephone first to get a preliminary understanding of all aspects of job seekers, and then decide whether to give him or her an interview.
On the other hand, as the "job hunting skills" of college graduates become more and more abundant, the "moisture" in resumes also begins to increase, which makes it impossible for employers to understand a person only from resumes and cover letters. In order to "squeeze out" water and find the right person to attend the interview, the employer is also happy to interview by phone first.
Telephone interview skill 2:
What is a telephone interview?
What questions will the personnel department of the employer ask on the phone? This may be the most concerned issue for graduates. Connie said that in the telephone interview, the first thing employers should do is to "confirm": reconfirm the contents of the job applicant's cover letter and resume to see if there are any loopholes and inconsistencies. When you answer the phone, you can put your resume and cover letter in front of you, so that you can prepare the employer's questions in advance. After confirming the contents of your resume, the employer will also ask some questions about the job on the phone, such as your professional skills and your personal views on the position you are applying for. Sometimes the employer will ask more details, and the questions will involve the personality, experience and vision of the job seeker.
Telephone interview skill 3:
Who's on the other end of the phone?
"Know yourself and know yourself, and you will win every battle." If you want to face the telephone interview calmly, you must first know who the "opponent" on the other end of the phone is. Telephone interview with fresh college students, unless you are particularly attracted to the company's "awesome people", the company's personnel director will not personally interview a college student by telephone. Experts say that people who call graduates in companies are usually human resources assistants, or at most human resources specialists. Graduates should be careful. Callers may decide whether to recommend you to their superiors because of their personal likes and dislikes. Connie said that the biggest problem for college graduates now is that they don't understand basic etiquette, let alone affinity.
I don't know how to say "hello" when answering the phone, but the word "hello" probably gave the personnel assistant who called a preconceived impression. The "impression score" is poor, and the effect of telephone interview can be imagined.
Telephone interview tip 4:
Pick a place to answer the phone.
Silence is the most important condition in telephone interview. If you make an appointment with the company in advance, the applicant should ensure that you are in an undisturbed environment during the appointment period, so that you will not be disturbed by other things, such as not surfing the internet when answering the phone, avoiding the ringing of MSN or QQ, or letting a message like "You have unread mail" pop up to affect your conversation; Don't answer the phone at a noisy roadside or teahouse, for one thing, you can't hear the other person's question clearly, and for another, the noisy environment is easy to make people anxious. If a job seeker receives a phone call from the other party, but it is not convenient to answer it, he should explain in time, "Sorry, I can't come to the phone now. Can we reschedule?" Employers will generally agree to your request reasonably. But don't lie in a chair for a telephone interview. This posture will definitely affect your voice and attitude.
Telephone interview tip 5:
Do the right thing at the right time.
I heard another graduate complain: "A unit suddenly called me for an interview, and my hoarse English on the phone, coupled with my nervous mood, didn't know what the other party was saying at all, and finally forgot to say' thank you'!" Many applicants and employers said that they could have a telephone interview at any time, but they were not ready, either too hasty or not awake, and finally the telephone interview ended in failure. So once you submit your resume, you should always be ready for the other party to call and put my resume, notebook and pen near the phone. If you want to discuss the time of telephone interview with the employer, try to arrange it during working hours. It is difficult for you to ask the HR of the employer to take time out of working hours to interview a fresh graduate.
Telephone interview skill 6:
The ultimate secret of successful telephone interview skills
1, remember to smile, and the other person will feel your smile.
Prepare a glass of water, which will definitely be used in the interview.
3, don't take the initiative to delay for too long, the other party also has a timetable, and it is impossible to spend too much time on one person.
4. Don't take the initiative to ask questions about salary, but if you are asked such questions, don't deliberately avoid them.
Interview is a process of mutual observation and understanding. Candidates can also ask the interviewer any questions you want to know, which will make you pay more attention to this company.