Why can't Taobao find logistics information?

Possible reasons:

The seller fails to deliver the goods;

The seller's courier was collected by the dispatcher, but the courier has not been scanned and uploaded;

The receiver is missing parts;

The seller delivered the goods by mistake.

After buying the goods, I can't find the logistics information. I suggest you check the order status.

If the order is in the status of "buyer's payment" or "seller's delivery", it is suggested that Want Want contact the seller to consult the delivery logistics or apply for a refund.

If the order is within 0- 15 days of "successful transaction", it is suggested that Want Want contact the seller to consult the delivery logistics or apply for after-sales.

* Warm reminder? The order status is "Seller Delivered", and the payment will be paid to the seller automatically after 10. If there is no logistics information and the goods have not been received, it is recommended to apply for a refund in time to avoid money loss.