In 20 13 years, the company realized the insurance business income of103.64 billion yuan, and the company's total assets reached 565.849 billion yuan, realizing the positive growth of premium income and continuing to maintain the top three position in the domestic life insurance industry. In 20 14, the company realized insurance business income 109868 billion yuan, and the company's total assets reached 643.709 billion yuan, achieving positive growth in premium income and continuing to maintain its position as the top three in the industry. In 20 14, it was selected as the top 500 Forbes enterprises for the first time.
New China Life adheres to the principle of "customer-centered", constantly improves the construction of service platform, and provides customers with convenient and warm service experience. 1300 More than 300 standardized customer service centers are spread all over the country, covering all institutional outlets of the company, providing customers with convenient, caring and professional one-stop services. 95567 National Unified Contract Center can provide 7X24 insurance consultation, financial consultant appointment, claim reporting, policy inquiry, document replacement, contact information modification, return visit and other services for customers all over the country. Xinhua Life Insurance official website and Pocket Xinhua Mobile Service Platform provide online policy self-service for customers all over the world; SMS and email notification provide message reminder, warm sympathy and bill letter service covering the whole process of insurance business.
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