Changchun Tourism Quality Supervision Institute (Changchun Tourism Training Center) is responsible for accepting tourism complaints, handling travel agency deposit compensation cases, implementing tourism industry standards and service norms, and improving service quality; Responsible for organizing the city's tourism enterprises and social tour guides to participate in industry training, providing relevant services for the registration of social tour guides, and handling the collection, registration certificate and annual examination of tour guides. , safeguard the legitimate rights and interests of social tour guides. Carry out industry self-discipline and maintain fair competition; Reflect the wishes and demands of members and safeguard their legitimate rights and interests; Carry out seminars, exchanges and inspection activities, provide business consultation for members, assist competent departments in industry management and marketing, improve service quality, expand markets and establish a good industry image.