When collecting training demand information, what specific operation methods are included in the interview method?

Interview method

1, many consulting experts have been discussing the conditions that an interview should meet. American expert Dr. Carl listed four conditions that should be met in the interview, which has certain authority.

1) Full preparation.

Generally speaking, it is necessary to have a general understanding of the employee interviewed, especially to be psychologically prepared for his possible requirements. At the same time, managers should have a good appearance and calm psychology, and arrange more suitable interview places according to the situation. The location should be hidden and undisturbed, and enough time should be guaranteed. You should also keep good manners, and you'd better turn off your cell phone.

2) Good attitude.

No matter what kind of emotional state managers are in at this time, they must be friendly and kind in expression and attitude, and there must never be any official airs or long faces to put their worries on their faces.

3) Avoid preconceptions.

Never look at each other with preconceived ideas, but keep a peaceful mind and be prepared for an interview with each other.

4) Boldly encourage and get the truth.

Actively accept each other's thoughts and comments, so as to encourage each other to open their hearts and tell the truth.

2. Classification of interviews.

There are many reasons for the interview, which can be summarized as follows:

1) Before the personnel appraisal is implemented, the department manager will interview his subordinates to understand their problems and requirements.

2) Before the implementation of personnel assessment, let the managers of other departments conduct individual interviews with employees, and listen to the worries or expectations that employees dare not confide to their immediate superiors as the basis for personnel changes. You can also hire a special consultant to interview employees, record the contents and report them to the personnel department.

3) Out of the assessment of a manager's performance, the company may send someone to interview the manager's subordinates to understand the manager's situation, especially his image in the eyes of subordinates.

4) When managers plan their goals, the boss may talk to subordinates about the feasibility of the plan and check the results of the plan.

5) Employees voluntarily apply for interviews with the direct person in charge or the designated person in charge for their own needs, which can meet employees' needs more randomly.