1, use
In interpersonal communication, both parties have their own motives, purposes and positions, and both assume and judge what answers they will get from each other's information. The motives, purposes and positions of both sides may be the same or different. Therefore, what happens in the communication process between the two sides is not a simple information movement, but an active information exchange and understanding.
2. Symbolism
Communication can be verbal or nonverbal. For example, facial expressions can show your nonverbal communication, or written communication, such as letters or abstracts of articles, can convey its symbolic meaning and have symbolic functions. So, for example, quarreling, there are irrational communication methods of swearing, and there is also a cold war of not talking, but both sides can understand what the other side represents.
Interpersonal communication depends on linguistic symbols and nonverbal symbols, which are often used at the same time. The two may be consistent or contradictory.
3. Relationship
It means that in any communication, people not only share the meaning of content, but also show the relationship between them. In the interactive behavior, there are two levels in the relationship, one is the emotion presented in the relationship, and the other is that the essence of the relationship in interpersonal communication lies in defining who is the master. The control levels of relationships are complementary and symmetrical.
In a complementary relationship, one person lets another person decide who has more power, so one person's communication information may be dominant, while the other person's information is to accept this dominance.
Step 4 interact
Interpersonal communication is a dynamic system. Both sides of communication are constantly interacting, that is, interacting. Stimulation and reaction are mutually causal. For example, B's speech is a response to A's speech and also a stimulus to A. We define interpersonal communication as a meaningful interactive process.
To form a benign two-way interactive communication, we must include three behaviors, namely, the behavior of speaking, the behavior of listening and the behavior of asking. These three behaviors constitute effective interactive communication skills. In other words, when evaluating whether a person has the ability of interactive communication, it depends on whether these three behaviors all appear and how often they appear respectively.
5. Plasticity
Because interpersonal relationship seems to be an innate ability, few people pay attention to communication forms and skills. Sometimes I think of some communication or attitude mistakes as "this is innate and cannot be changed", so I don't try to change my wrong communication attitude.
But in fact, communication needs to be learned. We should try to observe people around us. Whoever has good communication skills and stubborn attitude is worth learning and being vigilant not to make the same mistake. Therefore, we must learn interpersonal communication well and benefit from continuous study and practice.
Extended data:
Improve interpersonal communication skills:
1, understand the nuances of communication
Communication is no longer limited to oral communication, but has become an effective way to contact people. There are many factors that interfere with and distort the transmission of information, and the content and meaning of information are often misunderstood in the process of communication. Understanding this subtle difference will make you more aware of the necessity of self-improvement.
2. Speak your mind
When the information is conveyed, most people will be ashamed to express their ideas for fear of not meeting the expectations of society. People tend to keep their ideas in conversation. The main purpose of effective communication is to express your ideas in a specific environment.
Step 3 keep eye contact
Every speaker thinks that the best way to attract the audience is to keep eye contact with them. Looking at the other person's eyes when talking often attracts their vacillating attention to the conversation. If you want to improve your communication skills and attract the attention of the audience, remember to look him in the eye when you speak.
Eye contact can make the speaker's attention invisible. Without eye contact, verbal communication is even completely useless.
Body language is also very important.
The expression of body language itself does not need spoken language. It can communicate through individual's special action habits, expressions and physical behaviors. Effective communication needs the perfect cooperation of oral communication and body language in order to achieve amazing results in the audience. To convey a given message, rich gestures, vivid expressions and body language are all good ways to convey it.
A deadpan expression will only lead to the boredom of the audience, while a changeable expression will get good results. If you want to improve your communication skills, you should observe the way others speak. Talk to yourself more, practice body language in front of the mirror, find out your own shortcomings and correct them.
5. Be good at listening
Communication is not a one-way process. Listening is as important as speaking. In fact, most communication experts believe that the ideal communicator listens more and talks less. Talking can relieve the troubles of interpersonal relationships, which sounds exciting, but sometimes you can succeed just by listening. It can not only enrich your communication experience, but also get more compliments from others.
References:
Baidu encyclopedia-interpersonal communication