1, daily office system
2. Office order management system
3, confidentiality provisions
4, file receiving and dispatching, circulation, file management system
5, seal, letter of introduction management system
6, printing, office equipment management system
7, office supplies recipients system
8, communication equipment use system
9. Property management system
10, vehicle use and maintenance management measures
1 1, file destruction system
Chapter II Daily Office System
Article 3 The whole company shall strictly abide by the labor management system and expense management system and serve the company efficiently.
Article 4 A regular meeting system shall be implemented. Major issues and personnel arrangements are decided by the general manager's office meeting; The guarantee items shall be decided by the company's insurance review committee through collective discussion. General manager's office meeting and center manager's meeting are held irregularly every month.
Article 5 The center and business departments shall earnestly perform their duties and listen to the opinions and suggestions of employees. All centers and business departments should exchange work and information according to the company's operating procedures.
Article 6 Employees should respect each other, unite and be friendly. Adhere to principles on major issues and make mutual understanding and accommodation for general differences.
Seventh strict file management, strict confidentiality discipline. Company interests come first, and personal interests are subordinate to company interests.
Chapter III Office Order Management System
Article 8 Employees' gfd:
Article 9 Employees are not allowed to talk loudly, fight in the workplace, eat in the office, do private things or read unprofessional newspapers for a long time (such as Chengdu Business Daily, Chengdu Evening News, West China Daily, Business Morning Post, Shu Daily and Sichuan Youth Daily).
Article 10 In principle, employees are not allowed to make personal phone calls, meet private guests or bring children to the company to play. Personal calls that must be answered should be kept as low as possible, so as not to affect others' work, and the longest time should not exceed three minutes. Private guests who must be received should be received in the reception room or corridor.
Eleventh to the leadership for instructions and reports, should be concise and to the point, save time. In addition to urgent and major issues, in principle, it is not allowed to ask for instructions and report.
Twelfth in addition to talking about work, are not allowed to chat, leave without authorization, enter the office should ask for instructions before entering.
Article 13 employees have the responsibility to keep the office clean and tidy. Smoking and littering are prohibited in the office area, and care for the office environment.
Article 14 employees should keep their desks and desktops clean and tidy, and it is forbidden to place sundries unrelated to work. After work, they should keep their desks clean and tidy, put their personal belongings in employee lockers, and lock their desks to prevent documents and materials from being lost.
Article 15 Employees should be polite to guests, use polite language, answer the phone politely, patiently answer related business matters and telephone inquiries, and consciously establish and maintain a good image of the company.
Article 16 Employees should take good care of the company's property. When leaving the office at last, they must check whether the doors and windows are closed, and whether the air conditioner, computer, electric light and water dispenser are turned off to prevent fire and theft.
Chapter IV Confidentiality Clause
Article 17 Classification and determination:
Company documents are classified as "secret", "confidential" and "top secret", and documents below the three levels are confidential.
1. "Secret": The internal rules and regulations are classified as secrets, which are only known by all employees and cannot be spread to the outside world.
2. "Confidentiality": The general manager's office meeting, minutes of the center manager's office meeting, project progress plan, project proposal, project feasibility study report, relevant financial systems, financial statements and various economic contracts and agreements of the company are confidential documents, and such documents are sent to the center manager and relevant personnel.
3. "Top secret": The minutes of the board meeting, the work report of the general manager, the annual financial statement and the annual financial revenue and expenditure and profit distribution plan of the company are top secret, and such documents are sent to the company leaders.
Article 18 Confidentiality clause:
1. The professional documents below "confidential" level (including "confidential" level) formulated by various centers and business departments shall be submitted to the office for filing, and each center and business department shall keep one copy, in which the floppy disk and the original documents shall be kept by the center manager or the person in charge of the business department, and the files saved on the computer software and hard disk shall be encrypted, and the password shall be mastered by the center manager or the person in charge of the business department.
2. All kinds of "top secret" documents are kept by the office, and the files stored in computer software and hard disk must be encrypted, and the password is mastered by the office supervisor.
3. The center manager or the person in charge of the business department is responsible for collecting the printed manuscripts of professional documents (including confidential documents) below the "confidential" level of each center and business department for the next printing. All centers and business departments must destroy the draft paper that can no longer be used, and shall not place it at will.
4, the office regularly to save all kinds of files on the floppy disk copy update, avoid file loss caused by floppy disk damage.
Article 19 Provisions on loan:
1. Any document below the "confidential" level of the center or the department (including the "confidential" level) should be approved by the department head to go through the borrowing procedures and returned on the borrowing day. If it is necessary to take it out of the company, it should be signed and approved by the center manager;
2. Anyone who borrows documents below "Confidential" level from other centers or departments (including "Confidential" level) shall go through the borrowing formalities in the office with the consent of the center manager and return them on the borrowing day. If it needs to be taken out of the company, it needs to be signed and approved by the general manager;
3. Anyone who borrows "top secret" documents shall register in the office, go through the borrowing formalities with the approval of the general manager, and return them on the borrowing day, and shall not take them out of the company.
Article 20 Handling of Leakage
Any unauthorized dissemination, distribution or copying of documents within the company's confidentiality is a leak.
Give a warning to those who reveal the company's "secrets".
Those who reveal the company's "secrets" will be recorded.
Those who reveal the company's "top secret" will be removed from the list.
Article 21 No one is allowed to change or deal with company documents at will. It must be properly kept, and the documents within the scope of confidentiality shall be recovered and destroyed by the company from time to time.
Chapter V Documents Receiving, Sending, Circulation and Archives Management System
Article 22 Classification and principles of management
1. Company files are divided into three categories: "department filing and classified management":
Personnel files: filing and management of human resources department;
Business archives: filing and management of centers and business departments;
Financial archives: filing of financial center and office management;
2, filing, filing, where the two centers involved in the file sorting, storage work because of unclear regulations, by the administrative center to determine the responsibility and handling methods after coordination.
Article 23 Filing requirements
All kinds of documents, materials, disks, articles, etc. What records the company and has the value of consulting and saving belongs to the filing scope. Details are as follows:
1, filing scope of administrative center
(1) Office filing scope
(1) Information about the establishment of the company. Including feasibility study report, contract agreement, articles of association, application report, approval from the competent department, business license, resumes of board members, personal information of the company's leadership team, etc.
(2) The main information of the previous board of directors of the company. Such as notice, list of participants of the board of directors, meeting schedule, general manager's work report, minutes of board meetings, minutes of general manager's office meetings and other written materials and audio-visual materials.
(3) Information such as correspondence and letters sent by relevant government departments and units to our company.
④ Various invitations, information and materials issued by relevant companies.
(5) The company's rules and regulations, documents, meeting minutes and notices.
⑥ Various contracts, agreements and letters of intent signed by the company and relevant units (original).
⑦ Other materials with inspection and utilization value formed by the company in various administrative management and business activities.
(2) The filing scope of the Human Resources Department
(1) Company personnel files, including appointment and dismissal notices of department heads and above, probation period of employees, employment, promotion, rewards and punishments, and dismissal records;
(2) Various records of technical titles and technical training of various personnel of the company;
(3) Establish talent files and special files for all technical professionals;
2. Scope of filing of financial center
All kinds of financial statements, vouchers, materials, letters, agreements, contracts and other documents with higher-level finance and taxation departments and financial institutions.
3, other centers and business departments for the record:
Professional materials and documents of other centers and business departments.
Article 24 Distribution of documents
1. Documents to be circulated (superior policy documents, company decision plans, documents issued by the company, economic information collected by the company, etc.). ) should be circulated in the office within the scope determined according to the contents of the document.
2. Establish a circulation list of card documents, with instructions from leaders, readers and the time of circulation and return.
3. The office should promptly remind outgoing documents;
Article 25 Borrowing of documents
1. employees of the company borrow various documents, which shall be handled in accordance with the relevant provisions of Chapter III and Article III;
2. When borrowing documents from other units, you must hold a letter of introduction, stating the document number, the borrower's name, political outlook, position, borrowing time and borrowing purpose. Go through the borrowing formalities in the office after being approved by the general manager.
Article 26 Documents shall be filed and kept.
1. At the end of the year, collect all the documents that should be filed by comparing the register of sending and receiving documents with the register of borrowing documents;
2. When filing, the historical relationship between files should be maintained, and they should be grouped according to their * * * same characteristics and mutual relations;
3. The company's documents shall be filed by year according to the document number. Communications from other units shall be filed in the name of the unit. Special problems are filed separately, that is, according to the characteristics of the problem;
4. When finalizing the documents in the volume, the documents in the volume shall be systematically sorted and numbered, the contents and reference tables in the volume shall be filled in, and the cover and contents of the case file shall be filled in.
Article 27 the system of sending and receiving documents
1, post
(1) After the leader drafts the document, the office or specific business department drafts the document;
(2) After verification, the manuscript shall be sent to the competent leader of the company for approval and issuance;
(3) The manuscript issued shall be registered in the dispatch register, and the number, writing date, sending range, file name, document number, number of copies, attachments, issuer and other matters shall be filled in;
(4) The registered draft can be officially printed and stamped;
(5) The document receiving department must sign the document distribution registration form, which should be kept together with the background documents for verification.
2. Receipt
(1) Create a receiving register. Fill in the serial number, date of receipt, sending unit, document number, document name, number of copies, content summary, handling and other matters.
(2) The documents, internal materials and registered letters of superiors or other units shall be registered. Some letters with advertising nature and telegrams, newspapers and periodicals without documentary nature need not be recorded.
(3) Send the urgent items as soon as they arrive, and distribute them in time without delay.
(4) At the same time when the receipt is registered, the company's special seal for receipt shall be affixed to the upper right corner of the document.
Chapter VI Seal and Letter of Introduction Management System
Article 28 The company seal, the personal seal of the legal representative and the personal seal of the general manager shall be kept by the special person appointed by the general manager, and the seals of the company's centers and business departments shall be kept by the special person appointed by the department heads.
Twenty-ninth seals must be properly kept and must not be misplaced. If the seal is found to be lost or abnormal, it should be reported to the leader in time to find out the situation quickly and deal with it in time. If it is confirmed to be lost, it shall be declared invalid to the relevant departments.
Thirtieth centers, business departments need to use the company seal for foreign business, must be examined and signed by the management center before handling. The company's investment, guarantee and other major economic activities involve all kinds of foreign contracts using the company seal, which must be signed by the general manager and reported to the office for registration.
Article 3 1 All company documents shall be numbered as above after being signed by the general manager and before being stamped with the company seal.
Thirty-second due to institutional changes or other reasons to stop using the center, business department seal or special seal, should be returned to the management center, the designated office space should be destroyed.
Article 33 A letter of introduction issued in the name of the company shall be signed by the manager of the administrative center. Fill in the letter of introduction as required, and the contents of the holding part and the stub part are consistent, and the agent needs to sign the stub.
Article 34 All letters of introduction must be numbered in sequence, and blank letters of introduction shall not be issued without the written consent of the general manager. The blank letter of introduction issued by special approval must indicate the validity period on the stub of the letter of introduction and be signed by the user.
Article 35 Non-company employees shall not use the company's letter of introduction. If it is really necessary to use it because of work needs, it must be approved by the general manager in writing.
Thirty-sixth properly keep the stub of the letter of introduction and file it in time.
Chapter VII Printing and Office Equipment Management System
Article 37 office printers must abide by the confidentiality provisions of the company and must not disclose the company secrets they come into contact with in their work;
Thirty-eighth printed documents shall be issued by leaders at all levels in accordance with the provisions on sending and receiving documents. Documents, statements and business data drafted by centers and business departments shall be marked with the drafter and the number of copies to be printed, and can only be printed after being signed and approved by the center manager.
Article 39 All kinds of documents and materials that need to be copied by the centers and business departments of the company shall indicate the number of copies. If the copy volume is too large, the purpose should be indicated, and the copy can only be made after the signature of the person in charge of the center or department and the audit and registration of the office supervisor.
Article 40 All documents and materials that need to be faxed by each center and business department of the company shall be marked with the fax number, the name of the other unit and the recipient, signed by the person in charge of the center or department, and sent after being examined and registered by the office supervisor.
Forty-first printing staff must complete typing, faxing and copying tasks on time and with good quality, and must not overstock and delay, and should work overtime in case of emergency.
Forty-second photocopiers and fax machines should be managed by special personnel. Under normal circumstances, non-professionals are not allowed to start the machine without permission;
Article 43 In principle, personal data of other units and individuals shall not be printed or copied. If it is really necessary, the registration fee shall be handled after the approval of the person in charge of the office. Copying fee: (A3, B4)0.2 yuan/sheet, (A4, B5)0. 1 yuan/sheet; Typing fee standard: based on A4 paper, 5 yuan per page. The receipt is issued by the finance department;
Article 44 Printers should take good care of the equipment, operate according to the operating rules, save paper, reduce consumption and pay attention to safety.
Article 45 the purchase of printing consumables must be approved by the office before it can be purchased.
Forty-sixth it is strictly forbidden to use fax phones for private purposes, and it is strictly forbidden to use computers for private study or playing games. Offenders will be punished according to the relevant regulations of the company.
Article 47 The printed matter consumption, fax and long-distance telephone charges of each center and business department shall be counted by the office and reported to the Finance Department for the record, which shall serve as the basis for the year-end expense assessment of each center and business department.
Chapter VIII Office Supplies Collection System
Article 48 The office supplies required by all departments of the company (except the finance department) shall be purchased by the office as planned, and each department shall receive them according to actual needs.
Article 49 The office shall designate a special person to be responsible for the cataloging of office supplies, and a registration system shall be implemented when receiving them.
Article 50 office supplies can only be used for office work, and may not be used for other purposes or for personal use.
Article 51 All employees should take good care of office supplies on the principle of thrift and no waste.
Article 52 The purchase of daily office supplies or the reimbursement of normal office expenses shall be examined and approved by the manager of the administrative center, and the purchase of bulk office supplies shall be reported to the general manager for approval according to the financial management regulations.
Chapter IX Communication Equipment Use System
Fifty-third foreign calls must be answered in standard language, and Mandarin should be spoken during the call. If the other person is a local, he can speak the local language. The standard expressions are: "Hello, guarantee company", "Who can I speak to", "Just a moment", "Thank you" and "Goodbye".
Fifty-fourth telephones are office equipment. When in use, private local calls shall not interfere with the contact with official business. The call must be simple and clear, and no telephone chat is allowed.
Fifty-fifth long-distance calls made on business should be handled according to the following procedures:
(1) Fill in the Application Form for Long-distance Telephone Use in detail;
(2) Signature of the person in charge of the center or department;
(3) After the call, fill in the registration form for verification.
Article 56 Employees are prohibited from making long-distance calls for personal purposes. If there is an urgent need, it shall be handled according to the business process, and the fee shall be charged according to the charging standard of the telecommunications bureau, and the financial department shall issue a receipt. It is forbidden to call all kinds of information stations and stock market information telephones. In case of violation, it will be fined 100 ~ 500 yuan.
Article 57 Pagers and mobile phones with limited expenses reimbursed by the company must be in standby state at any time, and calls from the company should be answered immediately.
Chapter 10 Property Management System
Article 58 All fixed assets, low-value consumables, office equipment and supplies of the company shall be purchased, kept, allocated and scrapped by the office.
Article 59 The purchase of property and office equipment shall be handled in accordance with the following procedures:
1. When purchasing office supplies and low-value consumables, the company requires the user department to fill in the Purchase Schedule and submit it to the office for summary, and then submit it to the competent vice president (assistant general manager) or general manager for approval. The Finance Department will pay in advance according to the approved purchase plan.
2, the daily consumption of office supplies by the office according to business needs, prepare the annual budget and bulk purchase plan.
3. Books, newspapers, magazines, study materials, etc. What is necessary for the business of each department shall be listed by each department and can only be purchased after being approved by the manager of the administrative center.
4. All purchased property, office supplies, books and periodicals, etc. shall be registered and signed on the invoice together with the approved purchase plan after acceptance by the office, and submitted to the Finance Department for reimbursement according to the expense reimbursement regulations, and corresponding records shall be made.
Article 60 custody and use of property.
1. All the company's fixed assets, low-value consumables and office supplies are registered, registered and kept by the office. For fixed assets and bulk low-value consumables, the finance department should also establish a ledger to account for depreciation of fixed assets and amortization of low-value consumables.
2. All items required by each department should be collected in the office, and the department should establish a register of items used. Office supplies used by employees are kept by users.
Article 6 1 Scrapping of property and materials.
1. Scrapping of fixed assets shall be reported to the office by the user department. After the approval of the general manager, go through the cancellation procedures in the finance department and the office respectively.
2. All kinds of property and materials that need to be cleared and sold shall be registered by the office, reviewed by the finance department, reasonably priced and reported to the general manager for approval. Sales revenue shall be recorded by the Finance Department accordingly.
Chapter II XI Measures for the Administration of Automobile Use and Maintenance
Article 62 Use of vehicles:
1, the company's vehicles are managed and allocated by the office to ensure that the leaders give priority to their use.
2. When each center or business department uses the car, the person in charge of the center or department should fill in the application form for dispatching the car, explain the destination and purpose, and notify the office in advance. The office supervisor will make reasonable arrangements according to the business priorities and the location of the car.
3. Employees with driver's licenses according to business needs can drive the company's vehicles after being dispatched by the manager of the administrative center.
4. Ensure that the finance department withdraws money and delivers money to the car;
5. If the company doesn't have a car and needs to take a taxi urgently because of business, the manager of each business center will explain the reasons, and the manager of the administrative center will agree and sign for reimbursement.
6. The keys of all vehicles should be returned to the office for safekeeping after work every day. All vehicles should be parked in the company on holidays and at night. If the company can't stop because of going out to work overtime for more than 2 1 or for other reasons, it can stop at other places after asking.
Article 63 Vehicle maintenance:
1. Full-time drivers are responsible for vehicle maintenance, maintenance and annual inspection of the company. When the vehicle needs to be overhauled, the full-time driver will explain the situation and implement the overhaul after being examined and approved by the manager of the administrative center. If the maintenance cost is above 500 yuan, it needs to be reviewed by the general manager before maintenance.
2. If the purchase amount of vehicle spare parts (products) is above 500 yuan, the full-time driver shall fill in the Goods Purchase Schedule and submit it for reimbursement after approval by the general manager.
Article 64 Handling of accidents
1, after a traffic accident, regardless of the size of the traffic accident, it must be reported to the office for the record.
2. In the event of a liability accident with a loss of less than 5,000 yuan in official vehicles, the insurance company shall bear the insufficient part after paying compensation.
3. The official car has a liability accident with a loss of more than 5,000 yuan, and 40% of the insufficient part after the insurance company pays compensation shall be borne by the responsible person; 60% shall be borne by the company.
4. If the approved private car has an accident, the maintenance cost shall be borne by itself.
Article 65 Other circumstances.
1. The company will not reimburse drivers who are punished for violating regulations.
2. Those who leave the car without approval, perform official duties or do private affairs without authorization will be punished by the company in addition to withholding all the bonus of the driver for the month.
3. If a traffic accident occurs while driving or performing official duties or private affairs without approval, the company will not only bear all economic responsibilities, but also impose a fine of 500-2,000 yuan.
4. Without approval, if the driver is not qualified to drive, all the bonuses of the driver in that month will be deducted. During this period, you will take full responsibility for traffic accidents and will be severely punished by the company.
Chapter XII Document Destruction System
Article 66 The destruction of documents refers to the destruction of documents, materials, contracts, agreements, publications and other written materials that have no preservation value or are invalid in accordance with relevant regulations.
Article 67 The scope of destroying documents:
1. The files issued by the superior do not need to be archived or backed up.
2. After the documents issued by the company are filed, the remaining copies shall be filed together.
3. Documents and materials submitted by political units without archival value.
4. The remaining copies of the company's meeting documents and materials after filing.
5. Contracts, agreements and administrative documents that the company decides to void.
6. Documents and materials designated for destruction by higher authorities.
Article 68 Destruction procedures:
1, count:
The general manager's office informs all departments to sort out the documents and materials that have been destroyed after confirmation, and count them according to the number of copies, and hand them over to the general manager's office for unified destruction. All departments are not allowed to destroy them by themselves.
2. Registration:
Register the documents to be destroyed one by one on the Document Destruction Application Form. Documents shall not be destroyed without registration.
3. Ratification:
All contracts, agreements, documents and materials issued by superiors and all documents and materials within the scope of "confidential" documents of the company must be approved by the general manager or the deputy general manager in charge before they can be destroyed; Other internal administrative documents and materials can only be destroyed after being approved by the director of the general manager's office.
4. Destroy:
The office is scheduled to destroy documents on the 30th of each month.
5. Filing: After the documents are destroyed, the sales supervisor should sign the Document Destruction Application Form and indicate the time. The document destruction application form will be kept on file for a long time.
Article 69 These Provisions shall come into force as of the date of promulgation, and all departments are requested to strictly abide by them.
Article 70 The General Manager's Office of the Company shall be responsible for the interpretation of these Provisions.
Chapter XIII Supplementary Provisions
Article 71 This system shall be promulgated and implemented after being reviewed by the general manager's office meeting, and it shall be the same when it is revised.
Article 72 If there are matters not covered in this system, the general manager's office meeting may make supplementary provisions.
Article 73 If this system conflicts with relevant national laws and regulations, the relevant national laws and regulations shall prevail.