1. You can call the sales service of logistics, and then provide your logistics number for logistics information.
2. You can also check online yourself. First, prepare the courier number to be queried, then log in to the courier website 100 with a browser, and click Logistics Query in the navigation bar. Then select the logistics company, enter the logistics number, and click Query to find out.
3. If the logistics sender is a Taobao seller, you can directly consult the seller.
The logistics number cannot find the goods information for the following reasons:
1. The merchant assigned a courier number until the courier didn't come to pick it up: you can see the courier number, but the courier number hasn't started working yet, so there is no logistics information.
2. The courier number of the merchant does not match the reality: this is also possible, after all, there is an error in manual input.
3. Information shielding: Several platforms and express delivery services compete with each other. For example, if you buy something on Taobao, the merchant uses the express service in JD.COM. Only the single number can be seen on Taobao, and there is no express information. You need to copy the order number and check it in JD.COM.