Below, I will explain the experience of the three platforms in detail. Mercedes-Benz is like all luxury brands. The official platform does not provide the dealer quotation function. You can combine the "naked car price" function of Easy Car APP to query, so that you can have a more comprehensive understanding of the model.
The first is the official account of "Mercedes-Benz" WeChat. After paying attention, you can make car purchase intention operations such as new car reservation, used car reservation and replacement. Take the domestic long wheelbase A 180L with the lowest bare car price among Mercedes-Benz brands as an example. After choosing your favorite car model, configuration and color, you can query the existing 4S shops by city, which can help potential users save a lot of time in finding car sources and is very practical. Several platforms of Mercedes-Benz don't provide VR car-watching function, but you can check it in the Easy Car APP, which is very exquisite.
According to the official account of WeChat, Mercedes-Benz is carrying out a "new plan for limited-time car purchase", which is mainly a down payment policy with more flexibility and lower threshold. At present, it supports two schemes: "enjoy first and choose later" and ordinary staging. The minimum down payment for the official account of WeChat is 20%, and the 0 down payment scheme in the "New Scheme for Time-limited Car Purchase" needs to be reviewed at the store.
No matter which scheme you choose, users can make a trial calculation according to the estimated actual transaction price, so as to have a more accurate grasp of the down payment and monthly payment. At present, the financial service fee of Mercedes-Benz is also very transparent, and the installment interest rate is not high. I strongly suggest that you buy a new car by installment.
In addition to booking a new car and booking a test drive (Mercedes-Benz provides door-to-door test drive service during the epidemic), WeChat official account middle school also provides second-hand car purchase and replacement services. There are many sources of used cars that mainly sell models. The official screening standard for used cars is within 5 years/1 .2000 km, more than 5000 km from the next maintenance, but most of the cars actually seen are quasi-new cars within 3 years and 30000 km, and 1 year/20000 km free warranty and1year road rescue are provided. I think it is a very good choice.
Users who are interested in buying a car can basically solve many practical needs, while Mercedes-Benz owners and prospective users who want to continue to understand the after-sales service can pay attention to the official account of "Mercedesme Mercedes-Benz Customer Service" WeChat, make an appointment for maintenance, home delivery and other services. However, it should be noted that door-to-door collection and delivery are paid services provided by third parties.
The above are the general service contents of two official WeChat accounts, which I think can cover the actual needs of users who need to see cars, buy cars and repair cars. However, Mercedes-Benz also provides the official "Mercedes-Benz" APP. Let's look at different experiences.
The official "Mercedes-Benz" APP basically integrates the service contents and functions of the two official WeChat accounts mentioned above, but the service for Mercedes-Benz owners is more comprehensive. After binding your Mercedes-Benz, you can do more operations, which is of great help to the convenience of maintenance and can better plan your car use activities.
The official APP also launched EQC, the first pure electric vehicle of Mercedes-Benz in China, which provided more car experience functions, such as finding charging piles and planning travel routes. Its function is basically the same as that provided by other electric vehicle manufacturers. In terms of intelligent customer service, APP, like WeChat official account, can't answer very accurate questions.
Finally, Mercedes-Benz China official website, in fact, the official WeChat account has basically covered the official functions, and the two more detailed contents on official website are "Mercedes-Benz AMG" and "EQ". The AMG section has a more comprehensive display of AMG brand information, while the EQ section has the function of finding charging piles. If there is a charging demand in the actual test drive, you can use the mobile browser to inquire.
After the whole experience, it is better to use the official account of "Mercedes-Benz" WeChat to see and buy a car, which is more convenient and faster than installing an APP or browser to log in to official website, and provides a very comprehensive service. There will be more services for car owners to download the APP to bind the vehicle. Finally, check the price through the "naked car price" query of Easy Car APP.