Merchants must ensure the authenticity of the relevant qualifications and materials provided in the application and subsequent business stages. Once the qualification or information is found to be false, the company will be included in the list of dishonest customers, and Tmall Supermarket will no longer cooperate.
Merchants should truthfully provide their business entities and related information, including but not limited to information such as agent operators and actual business entities; Tmall Supermarket has relevant regulations on the change of merchant information and data, but if a merchant changes the information listed in the second paragraph, it shall inform Tmall Supermarket in writing fifteen days in advance.
Extended data:
Tmall supermarket customer service
Tmall supermarket is a brand-new online retail supermarket, which mainly sells daily necessities and adopts self-service. For the consultation and rights protection of Tmall Supermarket, there are online customer service and hotline customer service to solve it for you.
1, mainland hotline: domestic users can call the special telephone service hotline 400-988-8898, and the telephone customer service time is 7*24 hours;
2. Hong Kong hotline: Hong Kong users can call a special telephone service hotline? 00852 22453203, telephone service time: 8: 00-24: 00;
3. Online: You can click on Tmall Supermarket-My-My Customer Service in the lower right corner through the homepage of mobile phone Taobao/Tmall client, or find your order through computer or mobile phone and click to contact the seller for processing. The service time is 8: 00-24: 00.
Tmall supermarket-Tmall supermarket customer service
Tmall Supermarket-Rules and Standards for the Entry of Tmall Supermarket