1. Call the labor security comprehensive service telephone number 12333 for policy consultation and information inquiry.
2. Bring your ID card or household registration book to the civil affairs office or civil affairs window of the township (street) where you are located.
3. Call the relevant staff of the civil affairs department for consultation.
Legal basis: Article 12 of the Interim Measures for Social Assistance stipulates that the civil affairs department of the people's government at the county level shall pay the minimum living allowance to the families approved to receive the minimum living allowance on a monthly basis according to the difference between the per capita income of family members living together and the local minimum living allowance. The local people's governments at or above the county level shall take necessary measures to ensure the life of the elderly, minors, severely disabled people and seriously ill patients who still have difficulties after receiving the minimum living guarantee.