In a blink of an eye, it is the end of the year, and this year will pass in a very fulfilling and busy job. During this year, I gained a lot and accumulated a lot of work experience. At the same time, with the help and support of two leaders and supervisors, I finished my work well. As an office clerk, I am well aware of my job responsibilities and work contents, conscientiously complete every task assigned by the leaders, and constantly improve my comprehensive ability and do better. The work of this year is summarized as follows:
First, a serious and careful work attitude.
The daily work of a clerk is trivial, so it is necessary to do every job in a down-to-earth manner, carefully and meticulously, without any negligence, otherwise it will cause unnecessary trouble or even serious consequences. I remember sending a check back to the company once. Due to my negligence, I sent the check to the courier company, and then I returned it after a lot of unnecessary trouble. This incident taught me a lesson, which made me finish every task more seriously in my future work. Only with a serious and meticulous work attitude can we better complete the tasks assigned by the leaders.
Second, do a good job in personnel work with all your heart.
Conscientiously do their own work and temporary work, so that file management is becoming more and more standardized. At the same time, do a good job in logistics services, so that leaders and supervisors can avoid worries, and under the direct leadership of the manager, actively do the daily housekeeping work of the two departments.
1. Do the daily work patiently and meticulously: be responsible for answering incoming calls, do the incoming call consultation work well, carefully record important matters, and convey them to relevant regional supervisors without omission or delay; Responsible for the reception of visiting customers and maintain good manners; Responsible for the hygiene and cleaning of the office and conference room, the placement of tables and chairs, and keeping them clean and tidy; Responsible for the classification and filing of various documents, and send and receive company mail every day.
2. Material management: make a list of daily office supplies and order and distribute them in time to ensure the normal use of employees. Pay the cleaning service fee, telephone bill and invoice to the hospital finance department before 10 every month. Send the checks from all departments to the company around 25th of each month, and take back the signed copies for filing.
3. Employee payroll:/kloc-added employees on March, and/kloc-reported employee attendance on May. All these tasks need me to do seriously, check the attendance sheet of each supervisor and confirm the correct overtime hours, because this is directly related to the financial situation of the project.
4. Document management: according to the needs of work, make various forms and documents at any time, at the same time complete printing, scanning and copying documents handed over by leaders and supervisors, and upload and publish documents issued by the company in time. Various inspection reports, training records and meeting records completed by the supervisor have been classified and filed in time for easy reference and management.
5. Archiving of employee files: classify and archive the files of current employees and former employees, and timely update the files of new employees after adding offers every month.
6. Assistance: Assist the leaders to complete various work schedules for the new year, including the daily cleaning training plan implementation table, annual communication schedule, annual activity schedule, etc. At the same time, assist the leaders and supervisors to arrange project meetings and annual activities to better complete the implementation of the plan and organize activities.
Third, shortcomings
In this year's work, I have been strict with myself, earnestly and timely doing all the work assigned by the leaders, humbly asking the leaders and colleagues about the problems encountered in my work, and constantly improving and enriching myself. I have been able to handle the daily work and other related work of this position well now. Of course, there are also many problems in the work, mainly in:
1, not careful enough: office clerk is a trivial job, so it tests people's carefulness. Every job of a clerk should be carried out in an orderly way, and must not be half-hearted. After finishing every job, we should get into the habit of checking. I remember once filling out an expense account. After filling in the information, I took a brief look and chose to submit it directly. I thought it was okay. As a result, some data were filled in backwards, and later I was criticized by the leader. At that time, I understood that I was not careful enough to make mistakes.
2, lack of initiative: can not actively complete the work, but passively adapt to the needs of the work. Basically, everything assigned by the leaders can be completed, but almost all of them just work to complete the work. The solution to the problem is superficial, but there is no in-depth understanding.
3, the work is not very solid: busy with daily chores, the work has not risen to a certain height. I can't concentrate on work and study. I know a lot of knowledge, but I am not good at it. For example, the use of _ _ _ _ _ and the production of _ _ _ _ are not very proficient. In my future work, I will try my best to correct my shortcomings and devote myself to my work with greater enthusiasm.
Four. rich
As an office clerk, I am fully aware that my work is trivial, but it is important. I must be strict with myself in my future work and give full play to my ability to serve the company in my work. I hope that in the future work, I will make persistent efforts and achieve greater results.
1. Constantly improve yourself: seize every opportunity of learning and growth, devote yourself to work and study with full enthusiasm, and accumulate necessary basic knowledge and skills for your work. Although the work in the office is trivial and complicated, I will try my best to further improve my working ability in many aspects and face my daily work with a positive attitude.
2. Correct working attitude: adopt a correct attitude and strive to complete the work assigned by superiors; In the future work, I will continue to study, forge ahead and improve myself in order to better complete my job.
Verb (abbreviation of verb) future work plan
1, actively do daily security work: ① keep the office clean and tidy; (2) Do a good job in the daily work of the two departments, organize and file according to the company's standards and improve the establishment and use of _ _ _ _ _; ③ Do a good job in sending and receiving all kinds of mails; ④ Complete other temporary work assigned by the leaders seriously, on time and efficiently.
2. Improve personal accomplishment and work ability: ① Continue to strengthen the study and systematic training of corporate cultural concepts; (2) Learn from leaders and colleagues how to have good work experience, quickly improve their own quality and better serve their jobs; ③ Strengthen the ability of communication and cooperation with others.
Abstract of intransitive verbs
I thank the two leaders and supervisors for their help and support to my work this year. In the future, I will strictly demand myself to do every task carefully. Although I am still lacking in experience and ability, I believe my efforts will be rewarded. As long as we understand each other, communicate with each other and cooperate with each other, I believe tomorrow will be better.
2. Office clerk personal work summary
Time flies, time flies. I worked hard in the company for another year. In this year, with the help of everyone, I grew steadily and made new breakthroughs. Although the work of a clerk is very complicated, as long as you have enough patience and perseverance, you can certainly do it well. So I am personally satisfied with my performance this year, and I hope that the leaders will be satisfied with my performance this year. In the next year, I will definitely work harder, continue to maintain a good state in my post and do a good job.
First, pay attention to the details in the work.
The job of office clerk is very stable and requires patience. Everything has advantages and disadvantages, but how to weigh it depends on yourself. Personally, I am very satisfied with this job, because it fits my personality very well. I am a very calm and patient person. I prefer to do things step by step, so leaders often say that I am very suitable for this job and have a sense of practicality. I see my own advantages, and at the same time I can correctly look at my own shortcomings. Although I strictly control the details every time, there will always be loopholes, which may be a matter of time, but I hope I can better grasp all the details in the next year and strive to be close to perfection. I don't want to bring trouble to everyone at work, and I don't want to bring some negative effects to the company because of my own omissions. I will continue to pay attention to detail management and improve my ability.
Second, keep an optimistic attitude.
Many people will feel a little bored after staying in a job for a long time, and they will also feel some psychological load. I also feel this, so mentality is very important for a job. Through my long-term experiments, I found that the mentality of working every day has a certain relationship with the sleep of the previous day. So no matter what, have a good rest and ensure a good working attitude the next day. In addition, I think there should be certain requirements for the control of my emotions. Many times, due to other factors, the requirements for their own work may be reduced, resulting in reduced efficiency. This should be taken seriously. This year, I also tried my best to suppress the pressure from all sides and devoted myself to my work.
Third, make up the shortcomings and be proactive.
Everyone can't never make mistakes, but some people make mistakes and some people don't. Therefore, it is important to correct these two words. I also made some mistakes more or less this year, but I finally made up for it. After I know that I am wrong, no matter how I make up for it, I will leave some traces, but I want to minimize this influence through my own correction. Therefore, I also told myself that I can't do this again in the future, and I can't let such behavior affect everyone again. Correcting mistakes is something that we must contact in the process of work, so in the future, no matter what, after I find my shortcomings or mistakes, I will definitely correct them in time and never make the same mistakes again!
3. Office clerk personal work summary
There are only a few days left in the 20xx year, and a brand-new year is coming to us. In this brand-new year, it is full of hopes and opportunities, and it is also a narrow passage. In order to better complete their work, in order to bring better help to the company next year. I reviewed my work and my own experience in the past year, reflected and evaluated myself and my work, and finally made a summary.
The main purpose of this summary is to better understand this year's work and make adequate preparations for next year's paperwork. My work is summarized as follows:
I. Personal situation
In this year's work, I have worked hard, but I am a little lack of planning and my personal ability is slightly inferior. But I have long recognized this, and I have made continuous progress in my work. Through books, internet and colleagues, I am constantly improving my working ability, especially assisting the work of various departments.
By knowing my colleagues, I not only made many friends, but also became more familiar with various departments of our company, so as to better assist the work of various departments and convey work information in time.
Second, the work.
As a clerk, I am responsible for answering the phone of the company at work. At work, I strictly abide by telephone etiquette, and become more and more proficient in communication, so I can refuse sales and advertising calls. And update the company address book.
When facing visitors, I will give timely guidance and make timely preparations according to the purpose of their visit. If you are a job seeker, please fill in the application form in the conference room after receiving your resume and do the next work well.
Before the meeting, I will prepare the meeting materials and check the equipment in the meeting room in advance. After the meeting starts, I will accurately record the meeting information and confirm the summary afterwards. Timely release or convey the company's decisions and measures at work.
In this year's work, I am also responsible for many other things, such as the maintenance and inspection of the company's office equipment, the management of the company's green plants, the layout of the tea area and so on. The scope of paperwork is really extensive, but I am trying to do every job well and constantly improve myself. So as to better assist various departments.
Third, shortcomings
Self-reflection, this year's work is not perfect. Probably because of the heavy workload, I often make some mistakes in some small jobs. But in the important work, because of my efforts, there are still no big mistakes. I hope I can better enhance my concentration in my future work and don't always make mistakes in these small jobs.
The year's work will officially end. I hope I can achieve better results next year, and the company will make more and more progress. I hope everyone can achieve excellent results next year.
4. Office clerk personal work summary
Through continuous learning for 20 years, with the help of colleagues and leaders, I have completely integrated into the office environment and my personal work skills have been improved obviously. Although there are still some shortcomings in my work, it should be said that I have paid a lot and gained a lot in the past 20 years, and I feel that I have gradually grown up and matured.
Office clerk is my first job and a starting point of my career. I also cherish it and try to adapt to this position. The work in 20__ years is summarized as follows:
First, adapt to the characteristics of office work with a down-to-earth working attitude.
Office is an important hub department in enterprise operation. It coordinates and communicates a lot of work inside and outside the enterprise, thus giving information, which determines the complex characteristics of office work. Every day, besides work, there are often unplanned things that need to be dealt with temporarily, and they are generally urgent, so you should rest assured to solve the work at hand first, so these temporary things take up more working time, often at the end of a busy day, but I didn't do what I planned to do. But the work at hand can't be delayed. I owe money today, and I have other work to deal with tomorrow. So I often make up lessons during my break and bring some writing homework home to write.
There are few people in the office, and the workload is heavy, especially there are many corporate meetings, which require the unity and cooperation of department employees. In 20__ years, when encountering various activities and meetings, actively cooperate with colleagues in the department to do a good job in meeting affairs. One place tries its best to do it, no matter how much it does, it only expects the activities to be successfully completed.
The past 20 years have been 20 years of enterprise benefits and services, and the office is a service department. I do a good job in all kinds of services to ensure the normal development of the work. When other colleagues come to consult documents or electronic documents between departments, I will handle them in time; Subordinate institutions will answer and solve related problems as long as they come to consult or ask for help. Serve everyone with a sincere heart.
Second, conscientious, completes the labor of duty, 20__ years, I mainly finished the work,
1, strict paperwork.
1), official documents are circulated and filed in time. The circulation, reading and approval of documents are strictly in accordance with the requirements of enterprise rules and regulations and ISO standardization process, so as to ensure the timeliness of planning and circulation of all kinds of documents, and timely convey the spirit of superior documents to grass-roots institutions to ensure the smooth implementation of government decrees. Responsible for filing, keeping and consulting the documents after reading.
2), the post is correct. Do a good job in distributing documents of subsidiary enterprises, be responsible for typing, modification, attachment scanning, red text distribution, sending and email sending of documents, and assist all departments in reviewing documents. Enterprises publish a large number of documents, sometimes distributing multiple documents a day. I carefully examined the manuscripts one by one to ensure the quality of the documents. Since 20 years ago, * * * has been published. In addition, he is also responsible for drafting office documents and drafting notices of various activities and meetings.
3), write office meeting materials, organize meeting minutes. At the end of each month, check the implementation of each department's monthly plan, summarize each department's monthly summary and plan, write the work review of the month, and sort out the office meeting materials for the reference of the leadership office. After the office meeting, organize the meeting minutes in time and send them to all departments for circulation after being revised by the leaders.
2, the intensity of supervision work
Supervision is an effective means to ensure the smooth flow of enterprise decrees. In the past 20__ years, as the main executor of the supervision team, after revising and perfecting the supervision work rules and institutionalizing the supervision work in red, the supervision work has been strengthened orally and in writing. Do a good job in matters assigned and approved by business leaders, grass-roots units implement the progress of entrepreneurial spirit at higher levels, do temporary work assigned by leaders, and give regular feedback to the leadership room.
3, internal and external publicity effect
Propaganda work is an important means and window for enterprises to establish social image inside and outside the system. In the past 20__ years, in terms of internal publicity, I mainly planned to write corporate newsletters, did a good job of soliciting contributions co-organized by Office Newspaper, and assisted in the compilation and distribution of blackboard newspapers. In terms of external publicity, I have completed the advertisement release of renaming the enterprise, celebrating New Year's Day and New Year's Day, and basically publish information in the newspaper every month.
4. Complete the duties of office clerk.
Office clerk is a job with great responsibility. Many departments' requests for instructions and work reports are handed over to the leadership office by myself, and some of them need to be kept confidential, which requires me to be careful and patient in my work. Since 20____ years, various departments and institutions have submitted all kinds of documents to the leadership room in time, and all kinds of work assigned by the leadership room have been completed in time, so as to be responsible for the leadership room and relevant departments. Because of the particularity of this job, in order to better serve the leaders and ensure daily work, I basically get off work at 6 o'clock every day. Sometimes I have to work overtime when I meet a temporary task. I have no complaints and finish the work seriously.
5. Actively participate in corporate cultural activities.
Since __20__, he has actively participated in the planning and organization of many activities, such as four clean-ups outward bound training, staff family meetings, provincial sports meetings, Mid-Autumn Festival mountain climbing, learning competitions and so on. , contributed to the construction of corporate culture and cohesion project. Since 20__ years, great progress has been made in both ideological understanding and working ability, but there are still gaps and shortcomings, such as unclear overall thinking of work, dealing with one thing simply by completing one thing, lack of self-work, little brain movement, no thinking ahead, and doing ahead; Lack of enthusiasm and initiative. After some things are explained by the leader, I don't actively invest too much energy, which is a bit lazy. They didn't start working until the leader urged them, which led to passivity in their work.
20__ has a new atmosphere. In the face of new tasks and new pressures, I should also meet new challenges with a new look and a more proactive attitude, play a greater role in my work and make greater progress.
5. Office clerk personal work summary
The year _ _ _ is over. With the help of my leaders and colleagues, I worked hard and completed my own work and other tasks assigned by my leaders in three months. Although I have experienced difficulties in my work, every time is a good exercise for me, and I feel that I am gradually maturing. Now briefly review and summarize:
First, constantly improve yourself in learning.
Paperwork involves a wide range, and all aspects of ability and knowledge should be mastered. If you don't pay attention to strengthening your study, you may not be competent for some jobs, so you must arm your mind with theory. In my usual work, I actively learn new knowledge, combine political theory knowledge, professional knowledge and other fresh knowledge, broaden my horizons, broaden my thinking, enrich myself, and strive to adapt to the requirements of my post in the new situation and new tasks. Actively improve their professional quality, strive for the initiative in work, and strive to improve work efficiency and quality. After continuous study and accumulation, I have some experience in clerical work, and I can basically handle the problems in daily work calmly, ensuring the normal operation of all the work in this position.
Second, the daily work
In the past three months, I insisted on arriving half an hour early every day, doing a good job in the daily cleaning and preparation of the office, so that everyone can work in a clean and tidy environment and greet the day's work with full spirit. With the guidance of leaders and the help of colleagues, I gradually became familiar with my work. Now I can independently and accurately complete the production of slides, meeting minutes and the tasks assigned by the meeting according to the weekly meeting; In addition, data management needs to be improved; Distribution and registration of labor insurance supplies and collection of office supplies; Handle the temporary work assigned by the leaders in time.
I strictly abide by the rules and regulations of the office, remember the instructions of the leaders and put them into practice. At work, always be strict with yourself and conscientiously complete every task arranged by the leaders, no matter how big or small. Keep learning at work and make progress in learning.
Third, shortcomings in the work.
Although some progress has been made. Perhaps, I didn't really satisfy my leaders and colleagues, but I firmly believe that as long as I strive to be "diligent" and do things wholeheartedly, I will certainly do well. Because of my own shortcomings, I have done a lot of unsatisfactory and meticulous work. For example, the understanding of paperwork is not comprehensive enough, the work initiative is not enough, the efficiency needs to be improved, and there is still a phenomenon of paying attention to one thing and losing another, and the writing details need to be strengthened. I think we should improve our work in the following aspects:
First, strive to do a good job in various meetings. Make every effort to prepare, arrange and receive various meetings and activities. Fully prepared before the meeting, carefully organized during the meeting, and carefully summarized after the meeting to ensure foolproof.
The second is to straighten out the chaos and not panic when things happen. Paperwork is complicated, and sometimes it takes an hour or two to print a document, such as the distribution of various documents, the sending and receiving of materials, the preparation of meetings, and logistical support. This requires me to be "awake" at all times, take my time when things happen, prioritize things, and be clear-headed before doing things, so as to ensure that more work can be completed within the limited working time.
The third is to do a good job in logistics. Maintenance of all kinds of office supplies and procurement of consumables. To ensure the normal use of office equipment and provide logistical support for the smooth development of all work.
The fourth is to strengthen the management of documents and archives. Send, receive, register and file all kinds of documents in time to ensure uploading and issuing; Organize, classify and file the documents and materials of our company with reference value, so that the materials are complete, the catalogue is clear, the binding is standardized and the storage is orderly.
The fifth is to do other temporary work hard.
The above is the harvest and summary of my office paperwork this year. In the future work, I will try my best to improve my work with a serious and responsible attitude. I also try to explore ways and means of work from more aspects, actively exercise my working ability and make contributions to the company.