Department's Annual Work Summary 1 Time flies, and 20xx is coming to an end!
20xx has been working in the company since March 23rd. During this work, I made a preliminary plan based on my professional knowledge and years of experience in personnel management, according to the actual situation of the company and my own work. Reality tells me that "only by managing good people can we manage good things", so during my own work, I constantly innovate personnel management according to the actual situation of the company. On the other hand, I still use my preliminary plan to carry out personnel management seriously and practically. First of all, I carefully drafted documents related to personnel management, and gradually improved them according to the relevant rules and regulations of the company and the actual situation of the company. Finally, I have a set of basic standardized personnel management rules and regulations, and the annual work summary of the administrative department.
At the end of September, due to the personnel adjustment of the company, he was promoted to the manager (agent) of his department from June 65438+1 October1,and took over the administration, personnel, office, general affairs and logistics affairs in an all-round way. Under the care, support and guidance of superior leaders, with the cooperation of various departments, and according to the company's principles and policies, the work characteristics of the administrative personnel general affairs department are: to do daily external and internal work well and further improve work efficiency. Further strengthen various services to provide thoughtful and efficient logistics support services for production and operation; Reserve and innovate human resource management to provide dynamic support for the company's development, production and operation; Strengthen system implementation, etc. From June+10/October 1 in 65438, my work as a department manager (representative) was also carried out around the above ideas. Strive to serve the production and operation, and timely adjust the management ideas such as recruitment, employment management and logistics support.
In retrospect, the company accompanied me through a very important stage in my life and let me know a lot. The support and care of the leaders made me understand the warmth of the world. Here, I would like to express my heartfelt thanks to the company leaders and all my colleagues! With your help and understanding, I can be more handy in my work. With your help, I can make the company develop in by going up one flight of stairs and complete various tasks better. Its summary report
I. Personnel management
1. Complete the relevant documents and materials of personnel management, and gradually improve and distribute them to all departments according to the development of the company; Revise and improve the documents issued by the company and various departments, and sign and issue them; Explain and supervise the implementation of published documents by all departments, and further guide the implementation.
2. Establish, improve and standardize personnel file management (new entry, resignation, transfer and upgrade).
(1), archive the existing personnel, and now the employee files are complete.
(2) Files of all departments and personnel shall be filed in groups to facilitate work operation, verification, transmission and management.
(3), handle the company's new entry, resignation, transfer and other procedures; Classify and file the resignation, resignation and medical retirement of the resigned personnel for easy verification; At the same time, do a good job in keeping files and materials such as personnel transfer and promotion, and send the information of new employees, resigned employees and transferred employees to the finance department at the end of the month.
(4) The person in charge of each department makes statistics on the on-the-job personnel every month, and makes statistics and checks on the resigned personnel, newly hired personnel and transferred personnel, so as to facilitate the inquiry and settlement management of departments, personnel and finance, and strengthen the management of human resources.
5], timely do a good job of collecting, sorting and archiving archival materials.
3. Personnel recruitment.
(1), added by the pass personnel of each department.
(2) According to the actual needs of department personnel, reasonably recruit employees and equip each position; Through a series of practical measures such as widely publishing recruitment information, online recruitment and fixed-point recruitment, we have achieved fruitful results.
4. Staff accommodation. Make statistics on employees' accommodation every month, report the list of employees who go out for accommodation to the finance department, and give housing subsidies according to the relevant rules and regulations of the company. The annual work summary of the department is the annual work summary of the administrative department.
5. Strict labor discipline.
(1), strengthen attendance management, with the help of the whole company, master the commuting time and standardize the attendance system.
(2) Implement the responsibility of strict attendance system.
(3) Strengthen the management of leave (rest) system and issuance of bills, and resolutely verify and deal with those who fail to perform leave (rest) procedures or leave their posts without authorization. On the one hand, it maintains the seriousness of the attendance system, on the other hand, it stimulates the enthusiasm of employees, thus greatly improving the company's work style.
6. Do a good job in daily work, including: verification and review of excellent employees, salary, promotion and transfer; Check and verify the handling and replacement of work cards.
7. Monthly personnel statistics. Summarize the number of people in each department of the company every month and comment on new employees, resigned employees and transferred employees.
8. Collect information, develop and reserve human resources files, and improve office efficiency.
Two. Administration, office and general affairs
1, carry out the instructions of the company leaders. Do a good job of communication between superiors and subordinates, report the situation to the leaders in a timely manner and feedback information; Do a good job of mutual cooperation and comprehensive coordination among various departments; Supervise and inspect all work and plans.
2, according to the leadership intention, draft relevant rules and regulations, work plan and other manuscripts. Responsible for the handling, receiving and dispatching, registration, circulation and approval of company letters; Do a good job in the notification, review, transmission, supervision and inspection of company documents. Strengthen the management of office documents and archives. In the process of sending and receiving documents, the documents issued will be delivered to relevant departments in time, which provides a strong guarantee for the company to implement the spirit of superiors and complete tasks on time; At the same time, file management should be orderly and serve the company at any time; Strengthen the drafting and printing of written materials, which can be completed according to the specified time and content requirements.
3. Assist company leaders, improve and formulate company rules and regulations, and implement them.
4. Strengthen communication: solve problems face to face with employees, make employees work according to rules and regulations, make them understand and support logistics work, achieve good results, and pay attention to the improvement of logistics quality.
5, can perform their duties well, improve efficiency.
6. Supervision, management and inspection: every day, the environmental sanitation, fire fighting and discipline inspection work of all departments of the company will be handled on the spot if there is any abnormality. Inform the person in charge of the relevant department in time to deal with all kinds of undesirable phenomena such as violation of discipline and discipline found in the inspection; Strengthen management and improve the company's logistics services; Earnestly collect information, comprehensively and accurately understand and master the development of all aspects of work, analyze the problems existing in the work, sum up work experience, and report to the company in time, so that the company's superiors can comprehensively and accurately understand and master the actual situation of recent work and make correct decisions to solve problems.
7. Management of office materials and work clothes in stock: the office materials used by all departments of the company are counted and classified and stored in the computer to ensure the safety of materials; Responsible for the management, maintenance and maintenance of office facilities of the company. Including the procurement, distribution, storage, use registration and maintenance of the company's materials; And perform the inspection function, carefully handle the strict control and management of office supplies, warehousing and picking. Handle the handover and storage management of stock work clothes.
8. Manage the daily administration, personnel and office affairs of the company and assist the daily work of the general manager's office.
9, the company general affairs, do a good job in logistics.
10. Sort out, record and sort out the meeting minutes of the company's office and production meetings, and issue documents according to the meeting decision as needed.
1 1. Receive visiting customers, adhere to work requirements, warmly receive visiting customers, and listen carefully to the problems, requirements and suggestions reflected by visiting customers.
12, supervision and management of security guards and drivers. Review and consult all kinds of problems, daily work and reimbursement forms reflected by kitchen employees, security guards and drivers, and handle abnormalities.
13, various forms of company management.
14, complete other tasks assigned by superiors, and finish them on time and with good quality.
Third, plan
According to the work of this department for 20xx years, combined with the current actual situation and future development trend of the company, the administration and personnel department plans to carry out the work for 20xx years from the following aspects, and fully implement the management by objectives.
In 1.20xx, in addition to daily management, the administrative personnel general affairs department will also focus on the following aspects.
(1) Strengthen logistics service and supervision, and according to the actual situation of the company's work, modify and improve the relevant rules and regulations of logistics service to make it more in line with the actual needs of the company's work.
(2) Cooperate with the company's construction to promote the work, strengthen administrative management, timely announce the typical people and things that appear in the work, and further improve the quality of the work by "winning the reputation with the point and the face".
(3) Strengthen the management of human resources, improve the management of labor and personnel files and contracts, strictly control the company's labor and employment, do a good job in setting up posts on demand, and give full play to people's talents. Provide a reasonable basis for talent recruitment, salary evaluation and performance appraisal.
(4) Complete the daily recruitment and deployment of human resources.
5], strictly implement the company's rules and regulations. For example, attendance, employment and management after the completion of the dormitory.
[6], strict office management and office supplies management, and environmental sanitation management.
First, increase the development of internal manpower and talents, carry forward excellent corporate culture and corporate tradition, and infect people with excellent culture.
Being, completes the staff turnover rate control and labor relations, dispute prediction and processing records. It not only protects the legitimate rights and interests of employees, but also maintains the image and fundamental interests of the company.
Four. suggestion
Administration, personnel and general affairs work is a very serious and important basic work for a growing company, and it also needs the cooperation of the whole company. There are many projects that can only be done well with the cooperation of various departments, so it needs the attention and support of company leaders. Whether to change ideas from top to bottom and the degree of support and cooperation provided by various departments are the key to the success or failure of the work of the General Affairs Department of Administration and Personnel. Therefore, after setting the annual target, the administrative personnel department implores the company leaders and departments to give great assistance in the process of completion.
In 20xx, the company was busy, and the administrative personnel general affairs department had a great responsibility. However, I have always devoted myself to my work with full enthusiasm, conscientiously performed various duties such as administration, personnel and general affairs, implemented various rules and regulations of the company, and successfully completed various duties. Of course, there are still some deficiencies in the work of the administrative personnel department this year, and these deficiencies will be improved and corrected in the coming year. With the development of the company, according to the demand, recruit talents, strengthen administration, personnel, general affairs management and staff training, and strictly implement the company's rules and regulations. It can be predicted that in the coming year, our work will be more arduous and demanding. To this end, I will work harder and contribute to the company!
Chapter II Review the past and look forward to the future. XX years are coming to an end. Looking back on the past year, the work of this Council is summarized as follows:
Strengthen the construction and management of the department, make full use of the regular meeting to seriously convey the company's plan, so that colleagues in this department can realize the company's development prospects and grand goals.
We have strengthened the training and study of the staff in this department, truly mastered the work flow of materials in and out of the warehouse, and let them really play the role of technical backbone and model guide, so as to make the goods flow smoothly, and at the same time make the best use of everything and people. Yesterday's work was inseparable from the active cooperation of colleagues, which effectively improved its warehouse management level.
Actively cooperate with the Planning Department, the Purchasing Department and the Sales Department to rectify the backlog of dull goods in stock, avoid the waste of raw materials, save raw materials, deal with some dull goods, improve the shortage and stacking of goods in the warehouse, and provide reasonable space for production turnover.
Actively cooperate with the financial department to ensure the accuracy and authenticity of the submission time and data of the form, and the information feedback from the purchaser and the supplier has won unanimous praise.
Using kanban management and digital management to make the production of relevant departments. The cohesion of work has been greatly improved, which has played an important role in the overall operation of the company. In short, the achievements made in the past XX years can not be separated from the careful care and guidance of leaders and the strong support and cooperation of colleagues, but there are also some problems and deficiencies, mainly as follows:
Safety management is not strong enough.
1。 I was a little annoyed with the pick-up and delivery staff in my busy schedule, which led to the communication breaking up from time to time.
Improvement plan: send and receive materials regularly as far as possible to ensure that warehouse administrators have enough time to deal with material preparation, inventory and sorting.
2。 The acceptance ability after short-term training is limited, and the intensity of retraining and incoming feedback needs to be strengthened.
Improvement plan: train warehouse administrators as weekly as possible to improve their management ability and execution, ensure accurate data in and out of the warehouse, and ensure timely and true information feedback.
3。 Warehouse management and data management capabilities need to be improved.
Improvement scheme: in order to improve the management of materials, all incoming and outgoing materials shall be carried out as far as possible according to the warehouse management procedure >; Implementation to ensure that the planning department. Purchasing department. The production department and the sales department can know the material inventory at any time, and the k3 data and daily inventory report need to be entered by special personnel. Be sure to query and enter relevant data before sending and receiving materials. Ensure the accuracy and timeliness of data.
At the moment of waving yesterday, we will usher in a new year. Be neither arrogant nor impetuous, go on step by step, make unremitting efforts to do the best for the shortcomings of the past. We will prove our efforts with actions. I know more clearly that we will not rely on clever methods, but on constant efforts. To tell the truth, the warehouse really has no achievements at all, and even a little achievement can hardly make up for the deficiency. When welcoming applause and flowers, first of all, the company and its senior leaders should manage it well. This is the result of their efforts and the result of bringing everyone out today. The continuous improvement of the warehouse under real conditions is inseparable from the top cooperation of several colleagues. Thank you!
XX is a brand-new year and a year of self-challenge. We will try our best to correct the shortcomings of the past year, do a good job in the new year, and do our part for the company's development prospects. On the podium in the future, that glory belongs to the company and several colleagues. Let's work hand in hand to create a brilliant tomorrow for the company to grow and become one of the domestic advanced enterprises. I wish all leaders and colleagues good health! All the best! Happy new year!
The third chapter of the annual work summary of the department redefines and repositions the brands sold, just in the past year. Establish the corresponding customer market. Intensify the development of blank market and develop more than 20 new customers. Under this year's system operation, it is expected that the market will improve greatly next year. At the peak of delivery, contact the vehicle with your heart and deliver the goods, so as to ensure the customer's demand as much as possible and avoid the phenomenon of out of stock in the market. Do a good job in agrochemical service, do a good job in experimental field and follow up in time to lay a good foundation for the sales of the company's products in Shandong market.
Grasp the present and the future. The following aspects of thinking have no glorious past. On this day I took part in the competition for the position of department director:
Plum blossom fragrance comes from bitter cold. Constantly cultivate hard-working and obscure professionalism. In the study organized by the company and the activities of striving to be excellent employees, I deeply realized that "the sword is sharpened." Study hard and experience the essence of the spirit. 6543818 participated in fst spiritual innovation training, which further deepened the quality of dedication and initiative and cultivated the good quality of hard work, unity and dedication. Work should be down-to-earth, conscientious and meticulous, and strive to be the best.
I usually love reading books on marketing, and I have an innovative consciousness of being open-minded and eager to learn. Love is the best teacher. Love professional work. I also browsed some books about politics and economy. After working in Jin Dadi, he systematically studied relevant business knowledge and various company spirits, and acquired the necessary business knowledge for a business person. At work, be strict with yourself, be brave in practice, and explore the business market with your heart. I also learned the knowledge of management, and I can carry out daily management and make various data reports.
XX years, if the competition is successful. We will, as always, respect leaders, unite with comrades, work hard, forge ahead, and do the following work well:
Do a fine market. Eliminate the blank market and continue to increase market development. Further explore the market. Build a three-dimensional marketing network. Do a good job in key customers, channel construction, establish customer files and follow up at any time.
Make assumptions about team organization. Strengthening the construction of learning organization based on practical work experience. Constantly learn and improve, enrich and improve themselves, and promote the improvement of the quality of all business personnel. Together with you, we will build the Division into a united, cooperative, intimate and invincible team.
When you leave your job, you should make good work arrangements and make detailed work plans. Go to work on weekdays Make a detailed work plan. Break down the task into quarters, months and days, make a table, and constantly motivate yourself to move forward.
Strengthen service awareness. Go deep into the front line and provide good services for customers and agrochemical services. Eat and live with customers, open up markets for customers and help customers deliver goods. Strengthen the publicity of enterprises, improve the visibility and reputation, publicize the product image, and play the role of terminal pulling. Do a good job in agrochemical services and seize the real consumers-farmers.
Improve customer files. XX years, strengthen customer relationship. I will spend most of my time with my customers, helping them publicize and distribute goods. Go deep into every township and natural village, understand and grasp the market, and do a good job in agrochemical services. We should also strengthen the management of customer files. Classify and treat customers differently, and keep good contact with customers.
Forge ahead. Carry forward the spirit of "hard work" and work hard. And the past good style, good tradition, hard work, solid work, and customers. Pay attention to groping for experience and exploring ways in practice.
I will do my duty and work hard. I believe I will live up to your expectations. Share weal and woe with the company and colleagues, and create a brilliant tomorrow for Jin Zhengda.
Need practice to test. These are the next steps. We also need the care, help and support of leaders and comrades. If I don't succeed in the competition, I will continue to work hard to find and overcome my own shortcomings and strive for greater progress.
Summary of the annual work of the department 4 20xx is a year of extraordinary significance for individuals and a year of choice. The reasons are reflected in two aspects: first, bid farewell to the familiar and emotional work in Shenzhen, and the feelings of reluctance are beyond words; Second, I returned to my hometown of Xiangfan and came to work in Dali Electrician Group, working in a harmonious and United after-sales service team. This exciting and challenging new job will be my working platform for some time to come.
I feel lucky to get the help of so many leaders and colleagues over the past year. In particular, leaders can understand the situation on our site, make practical arrangements, reduce our unnecessary pressure, and make our work mood stable and comfortable. Department colleagues are like family. In our work, we cooperate with each other and learn from each other. The purpose is simple-to improve our technology, better serve customers, solve problems and maintain the company's image.
Looking back on 20xx years, I made a personal work summary report from the following aspects:
First, looking back on the road of growth, it is difficult to give up the past work team.
Looking back on fdk's work in Shenzhen in 20xx, I am excited and excited. At the same time, the opportunities and challenges of big cities have given me a lot of consideration and thinking about my future life. At this moment, it is even harder to give up. Faced with the choice of going or staying, I have considered it for a long time. You can continue your previous work in fdk, be a senior technician, have a comfortable and leisure office, and receive good training from world-class big companies. Leaving the company, a new working environment, many things are unknown. At that time, I thought of the story in "Who Moved My Cheese". Only by daring to try to change and break through, life will be more exciting. Therefore, I chose to experience and study in a new working environment.
Second, integrate into the new environment and reposition the work role.
I went back to work in Xiangfan from Shenzhen and worked in the after-sales service department of Dali Group, but the objects and methods of work were really different. It was really uncomfortable at first, but with the help and guidance of leaders and the care and care of colleagues, this uncomfortable psychology soon disappeared. However, compared with the rapid psychological adaptation, the adaptation of working methods is relatively slow. Like the previous work, many things are fixed and relaxed, and the working procedures and methods are relatively simple. However, the practical problems to be dealt with now are often not only difficult, but also difficult to communicate with other companies or Party A, and customer dissatisfaction has also brought some adverse effects to the smooth progress of the work. It is necessary to fully consider and record whether the process and method are properly considered, and improve the ability to deal with problems through the accumulation of time and field experience. We should also fully and effectively communicate with customers on site problems to prevent unpleasant things from happening, so that on-site problems can be dealt with in time and customer relations can be maintained.
My new job and role have given me many challenges, and at the same time, every special service case has given me the opportunity to learn and improve myself. The following is a representative case report that can be well illustrated (attached page).
Three, continuous progress, update, do a good job.
After each on-site treatment, I have developed the good habit of recording the debugging process of roads and sites and the handling process of their problems every time, which has greatly improved my level. Technology itself is a long process of accumulation, and at the same time, we must constantly learn advanced new technologies to arm our minds. Because of the nature of work, it will become a considerable wealth to develop good personal work record habits over time. Through nearly a year's work and accumulation, the company's related products can now be handled independently, and many of them are cultivated by the company, so that they can be independent as soon as possible and produce economic benefits.
Four. Concluding remarks
Looking back on this year's work, although I have achieved a lot, I still feel that I have many shortcomings:
1, just to meet the completion of their own tasks, work development is not bold enough.
2. The professional quality is not improved fast enough, and the new business knowledge is not learned enough and thorough enough;
There is still a gap between my work and other colleagues, and my sense of innovation is not strong.
In the future work, please give me supervision and advice. I will try my best to improve my own shortcomings and strive for better results. The above is my personal work summary of 20xx degrees. As the saying goes, "Little by little, great achievements". In the future work, no matter whether the outside work is boring or colorful, I will continue to accumulate experience and work hard with my colleagues, work hard and study hard.