1. Call the Xuewuyou Intelligent Counseling Hotline again, explain the problem and situation in detail, and let the customer service solve the problem.
2. Leave a message or feedback on the official account of Worry-Free Smart Counseling official website or WeChat, so that relevant personnel can solve the problem.
3. If you have other questions or need further help, you can call China Education Online Platform or consult professional education institutions to let professionals solve the problems.