Service industry informatization

Xie Kang put forward in "Principles of Information Economy" that "information industrialization is a process in which the proportion and contribution of industrial activities continue to increase, and the information value in products approaches or exceeds ordinary material value or information elements." He talked about the role of informatization in industry. He believes that the ultimate goal is to improve industrial labor productivity and obtain higher economic benefits and efficiency with the help of the improvement of information efficiency.

Wu (1994) believes that "industrial informatization refers to the process of widely applying information technology in traditional production, management and design." It is manifested in all-round and multi-level promotion and application of electronic information technology to transform traditional industries, so that traditional industrial departments can reduce costs and improve efficiency. It includes three fields: production management informatization, industrial management and decision-making informatization, industrial marketing and trade informatization. (1) objective: to provide timely and satisfactory services to users and enhance the overall social value of the service industry.

(2) means: computer network technology

(3) Departments involved: all departments of the enterprise, including production, operation, design, manufacturing, management and other functional departments.

(4) Support layer: senior manager layer, middle management layer and basic business layer.

(5) Function: collecting, transmitting, processing, storing, updating and maintaining information.

(6) Composition: Enterprise informatization is a man-machine integration system, including people, computer network hardware, system platform, database platform, general software, application software and terminal equipment. (1) The basis of enterprise informatization is enterprise management and operation mode, not computer network technology itself, in which computer network technology is only a means to realize enterprise informatization.

(2) The concept of enterprise informatization construction is developing, which develops with the development of management concepts, means of realization and other factors.

(3) Enterprise informatization is an integrated technology: the key point of enterprise informatization lies in the integration and sharing of information, that is, the key and accurate data is delivered to the corresponding decision makers in time to provide data for enterprise action and decision-making.

(4) Enterprise informatization is an integrated technology: enterprise informatization construction is a hierarchical system engineering of man-machine integration, including the informatization of enterprise leaders and employees' thoughts; Informatization of enterprise decision-making, organization and management; Informatization of enterprise management means; Design, processing and application informatization.

(5) Enterprise informatization is a systematic project, including personnel training, consulting services, scheme design, equipment procurement, network construction, software selection, application training, secondary development and other processes.