Registration counter:
This is an automatic export machine, which is used to handle boarding passes and other formalities in air travel. It saves a lot of time and manpower on duty, and is a high-level scientific and technological service equipment.
According to the degree of separation of check-in process, check-in methods can be divided into two categories:
1. One-step check-in, that is, the ordinary traditional check-in method. The biggest feature of the traditional check-in method is that passengers exchange boarding passes and baggage registration at the same time and place at the airport, which is dominated by airport or airline service personnel.
2. Two/multi-step check-in, that is, self-help check-in mode. In this way, the check-in process is separated, and passengers can complete different links in the check-in process at different times and places.
From the platform of providing self-service check-in, there are mobile phone check-in, online check-in and self-service check-in kiosks, which can help passengers without checked baggage to complete self-service check-in in one step.
1. Mobile check-in. The airline automation system sends the check-in information displayed by the bar code to the passenger's mobile phone, and the passenger can scan the bar code at the airport check-in. At present, mobile phone check-in is rarely used, and only Lufthansa and Singapore Airlines are in the trial stage.
2. Online check-in. Passengers can choose their seats on the airline website within 2~24 hours before the flight takes off, and then print their boarding passes directly with a printer to realize online check-in. At present, online check-in is widely used, and many airlines have opened online check-in services. At present, domestic airlines such as Air China and China Eastern Airlines have opened online check-in services for some routes, while overseas airlines such as British Airways are very representative.
3. Self-service check-in counter. Accept the second-generation ID card, passport, electronic ticket and other input methods. Passengers can choose their seats, and the boarding pass will be printed directly to passengers by the machine.
For passengers with checked baggage, it is necessary to check their baggage at the airport at present. Moreover, at present, luggage consignment generally only provides traditional manual service and semi-self-help. Traditional manual service means going to the manual counter in the traditional way. Semi-self-service way to separate baggage tags, there are two forms:
After passengers change their boarding passes by themselves, they scan their boarding passes and mark their luggage at the special quick drop-off port at the airport. This form generally has corresponding service personnel, which is very popular with passengers. Therefore, many airports that provide self-service check-in service adopt this method.
After changing their boarding passes, passengers can enter the number of luggage to be checked in the self-service counter or online, attach the labels printed by the machine to the luggage, and finally unload the luggage directly in the airport luggage storage room. This method is relatively new, but some international advanced airports are trying it.