First, online government services.
The online government affairs service hall transfers the traditional government affairs service to the Internet to realize online government affairs service. The public can visit the government service hall anytime and anywhere by using terminal equipment such as computers or mobile phones, and inquire about the service guide, submit application materials, and inquire about the progress of handling. You don't have to go to the government service window in person, which greatly saves time and energy.
Second, the service items are rich and diverse.
The online government service hall covers many government services such as administrative examination and approval, license handling, social security inquiry, provident fund withdrawal, tax declaration and so on. The online processing of these services enables the public to enjoy a more convenient and efficient service experience.
Third, personalized service experience.
The online government service hall provides personalized service experience according to users' needs and habits. Users can customize the personalized service list according to their own needs, and the system will automatically push relevant service information and reminders. At the same time, the government service hall also provides intelligent question and answer, online consultation and other services to help users solve problems encountered in the process of doing things.
Fourth, data sharing and interconnection.
The online government service hall realizes information sharing and business collaboration among different departments through data sharing and interconnection. This will help to break the information island, reduce duplication of work and improve the efficiency of government services. At the same time, it also helps to improve the ability and level of government governance and promote the digital transformation of the government.
To sum up:
The online government service hall provides more convenient, efficient and transparent government services for the public through online government services, rich and diverse services, personalized service experience and data sharing and interconnection. It is not only an important achievement of the digital transformation of the government, but also an effective way to improve the ability and level of government governance.
Legal basis:
People's Republic of China (PRC) e-government law
Article 2 provides that:
The state encourages and supports the development of e-government, promotes the deep integration of e-government with the economic and social fields, and improves the efficiency and level of government services.
Article 3 provides that:
E-government should follow the principles of overall planning, resource sharing, business collaboration, safety and reliability, and realize the standardization, standardization and convenience of government services.
Regulations of People's Republic of China (PRC) Municipality on Information Disclosure
Article 9 provides that:
The administrative organ shall take the initiative to disclose the government information that involves the adjustment of public interests, needs to be widely known by the public or needs the public to participate in decision-making.
Article 10 stipulates:
The people's governments at or above the county level and their departments shall, in accordance with the provisions of Article 9 of these Regulations, determine the specific contents of government information voluntarily disclosed within the scope of their respective duties, focusing on the disclosure of the following government information: (1) administrative regulations, rules and normative documents; (two) national economic and social development planning, special planning, regional planning and related policies; (3) Statistical information on national economic and social development; (4) Financial budget and final accounts report; (five) the items, basis and standards of administrative fees; (six) the catalogue, standards and implementation of centralized government procurement projects; (seven) the matters, basis, conditions, quantity, procedures and time limit of the administrative license, as well as the list and handling of all materials required to apply for the administrative license; (eight) the approval and implementation of major construction projects; (nine) policies, measures and their implementation in poverty alleviation, education, medical care, social security and employment promotion; (ten) emergency plan, early warning information and response measures for public emergencies; (eleven) environmental protection, public health, production safety, food and drug, product quality supervision and inspection.