1. Consultation application: customers can apply for consultation by calling the company's customer service phone or submitting an application form online, and the customer service staff will understand and sort out the customer's loan needs.
2. Preparation materials: The customer service staff will provide the customer with a detailed list of materials, asking the customer to prepare the corresponding loan application materials, such as ID card, household registration book, bank household registration book, etc.
3. Application submission: the customer submits the prepared loan application materials to the company according to the requirements of the list, and the customer service staff will review the application after receiving it and inform the customer of the audit results.
4. Approval: After approval, the customer service staff will send the loan contract to the customer, and ask the customer to read the contract carefully and consult the customer service staff in time if in doubt.
5. Signing: After confirming that the loan contract is correct, the customer can sign an electronic contract at the company's service outlets or online to complete the loan signing procedures.
6. Lending: After signing the contract, the company will release the loan to the customer's bank account in the time and manner agreed in the contract.
7. Repayment service: the customer repays the loan on time within the loan period, and the company will provide professional repayment service. If there is any repayment problem, please consult the customer service staff in time.