First, message consultation:
Wechat searches and pays attention to the official WeChat account of "Shenzhen 12345 Hotline", directly enters the keyword or complete content of the question in the dialog box, and the system automatically sends a question-and-answer link to identify the push consultation.
Second, the platform consultation:
Wechat search and pay attention to the official WeChat account of "Shenzhen 12345 Hotline", click online service in the menu bar at the bottom-submit a complaint, register and log in, set the complaint type as "consultation" on the business complaint page, and enter and submit the content of the question to be consulted; After the submission is successful, you can view the consultation reply in the menu bar Personal Center-My Appeal.
Citizens, friends or enterprises can call 12345-8 to report problems in epidemic prevention and control policies; In case of consumer disputes such as price gouging during epidemic prevention and control, you can call 123 15 or 12345-4 to report complaints; Citizens, friends or enterprises can call 12345-8 to report problems in epidemic prevention and control policies; In case of consumer disputes such as price gouging during epidemic prevention and control, you can call 123 15 or 12345-4 to report complaints;