Real estate work summary 1
It has been one year since I entered the _ _ county _ _ park project. The main job of 20__ years is to assist manager X to establish and manage the sales department. Through the joint efforts of all sales staff, we have achieved good sales performance in the past year. In order to improve my working ability and efficiency and find out the shortcomings in my work, I have summarized my work for 20__ years as follows:
First, sales staff training.
The sales department was established in 20__ _ 10. Up to now, there are x salespeople, x managers and x planners. The initial sales staff have no work experience and real estate knowledge, and the work progress is very slow. Assist manager Wang to carry out the training work after formulating the training documents and plans. Now the reception work of the sales staff has been improved, and the daily work of the sales department has been basically completed.
Second, the customer visit statistics
In 20__ years, the number of customers visited was _ _. Once a week, the customer visit data will be entered into the computer, and the visit time, intended apartment type and telephone number will be recorded in detail, so as to do a good job in customer identification in the future. There are many problems in the early data, such as unclear customer data, and most customers' occupations and cognitive channels have not been filled in, which has a certain impact on the later publicity work. After the weekly meeting of the sales department raised this question, the data of visitors at this stage has improved.
Third, sales file management
In the VIP card activity carried out by _ _ _ _ _ _ _, two kinds of sales vouchers and electronic files were established. After the house selection activity on _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ All documents are updated synchronously in written and electronic documents.
Four, sales control management and statistics
Sales control management is divided into external and internal. Externally, we openly face our customers with red flags in the form of sales control version. Internally, Manager Wang and I have two levels of sales control, which are divided into written documents and electronic documents. Written documents are only simple room number control, and electronic files record the data of sold and unsold commercial houses in detail, including customer information, area, price and payment. All room numbers need to be approved by two people before signing the subscription book to ensure that there will be no one room and two sales.
Verb (abbreviation of verb) sales site management
Arrange the daily duty of sales staff, adjust the duty personnel and duty time in each sales period at any time, and cooperate with the planning department to carry out various publicity activities. On-site management shall be presided over by Manager Wang, and regular meetings shall be held every week to arrange daily work. Sales staff exchange opinions and experiences in the meeting, enjoy the advantages and disadvantages of the project, find problems and solve them in time, answer the main questions raised by customers in a unified way, and improve the sales rate and the enthusiasm of sales staff to receive customers.
Although the sales department has achieved good results in the past 20 years, there are not many shortcomings in sales work. In the first stage, I participated in the formulation of the price system, from which I saw my own lack of knowledge; Huxing changes in the process also understand their lack of sensitivity to the market. Real estate professional knowledge needs to be further improved, and working ability needs to be strengthened and improved. The first is the enthusiasm and initiative of the work. Many times, it is always the work that General X reminds us to do. 20__, to correct, learn to find something to do by yourself. Strengthen the understanding and analysis of data and drawings, so that products can be further suitable for the market. One's own writing ability is also the key point to be improved.
I believe that in the new year, we will do better through our efforts. I hope that the sales performance in 20__ years will be higher than that in 20__ years.
Summary of real estate work II
The sales staff in my project marketing department are relatively young. Although they are full of energy, passion and affinity in their work, they lack experience, especially in dealing with emergencies and some new problems. Through the early project operation, as our sales staff, our ability and understanding of the project have been greatly improved. In the future, I will make further efforts to improve myself by participating in the sales staff training and internal personnel adjustment organized by the company. The following is a summary of the work in the first half of this year.
As a developer of _ _ real estate, we have a run-in with our company in the operation ideas of corporate brands and real estate brands, which leads to insufficient allocation of resources in the marketing department. Through intensive work in the early stage and continuous communication between the two sides, this problem has been solved. If coordination or communication is not smooth, the direction of work will be different. Over time, there will be great differences between the two sides in their ideas and work goals, which makes me feel that I can never go back to the past. It seems that sometimes I have some suggestions or opinions, but I can't say them. Now that I know the seriousness of the problem, I will try to correct it and strive to achieve consistent, concise and efficient goals in my work.
The responsibilities and rights of the market sector are still unclear. I think the marketing department should have certain authority and only perform the sales procedures. Regardless of the size of the problem, it is bound to cause inefficiency, and the control of some problems will also have a negative impact on sales. In this way, the marketing department will be passive. Establishing a system with clear rights and responsibilities and clear workflow is undoubtedly more beneficial than harmful to our sales staff.
Meeting is a very important work link and content, but personally, the internal meeting effect of our company's sales department is not particularly ideal. In this regard, I wonder if this is related to the ambiguity of our company in the content, form and arrangement of participants. Here, I sincerely suggest that leaders at all levels of the company can actively communicate with the development company at high-level meetings, which will be more conducive to our downstream sales staff to understand their own work problems and their solutions.
As a salesperson, I should not only analyze the customer's psychology before communication, but also try to analyze these problems after each communication. I think only in this way can we grasp the inner needs of customers more accurately in the following communication activities, so as to achieve satisfactory communication results for both parties. After communicating with customers every time, I feel that the purpose of my review in all aspects is to learn from each other's strengths in the future communication process, continue to give play to my own advantages and constantly improve my sales skills.
Real estate work summary 3
I have worked in the real estate industry for more than half a year, and my sales still need to be improved. Although my level is limited, I still want to write something of my own, that is, I can find something to learn from it and improve my sales level.
After the last opening, the whole sales process began to be familiar from the early water continuation to the later successful sales. In the reception of customers, the sales ability has improved, and it has slowly facilitated its own sales.
Fourth, improve their business level, strengthen the real estate-related knowledge and the latest developments. In front of customers, they can set up their own professionalism with ease, and at the same time make customers want to believe in themselves more. Thereby promoting sales.
Fifth, think from the customer's point of view, so that you can solve the problem in a targeted manner, provide the customer with the most suitable house, solve his doubts, and let the customer buy a house with confidence.
Sixth, learn to use sales skills, create a desire and atmosphere to buy, and appropriately force customers to make decisions as soon as possible.
Seventh, no matter what you do, you can't do it well without a good attitude. At work, I think attitude is everything. When personal needs are frustrated, attitude can best reflect your values. Positive and optimistic people attribute this to the imperfection of personal ability and experience. They are willing to constantly improve and develop in a good direction, while negative and pessimistic people complain about the injustice of opportunities and environment, always complaining, waiting and giving up! What kind of attitude determines what kind of life.
Eighth, it is always the most important to find and recognize your goals and constantly strengthen your confidence to go forward and stick to the end. The fable of the race between the tortoise and the hare is constantly appearing in real life. Hares tend to be opportunity-oriented, while turtles always adhere to their core competitiveness. In real life, just like the end of the tortoise-hare race, people who keep accumulating core competitiveness will eventually defeat those who chase opportunities.
Real estate work summary 4
Unconsciously, 20 years have quietly left. The pace of time has taken away the busyness, worry, gloom, struggle and persistence in my heart, so that I still stick to my post. 20__ year project performance 20__ year work summary 1 month busy with annual summary and annual report accounting;
In February, I received the company's new annual work arrangement, worked out the work plan, and prepared for the delivery of Building 9; Deliver buildings 9 and 12 in March, April and May, and communicate with Mr. Liu, the planning department, about the tail house sales plan of the project. In view of the tail room, unsold garage and storage room in the beautiful south of the Yangtze River, I also put forward some ideas about myself. With the consent of the developer, Beautiful Jiangnan held the "Nanchang County Primary School Painting and Calligraphy Competition" and "Nanchang County Middle School Students Composition Competition" in June and July respectively.
It is hoped that with the assistance of the county education bureau, the reputation of Zhong Lei real estate will be improved through various activities, and the cultural connotation of the beautiful south of the Yangtze River will be enriched. Although the purpose is to add fuel to the fire after all, it is a pity that the sales did not achieve the expected results, but it is gratifying that the activity itself has been affirmed by the owners and all walks of life.
Problems existing in 20 years' work
1. It takes too long to process the first-phase property right certificate of Beautiful Jiangnan, which leads to the delay in issuing the certificate and the dissatisfaction of the owner;
2. Although the second phase has been delivered in advance, some owners have made up with the engineering department because of housing quality problems, but they understand that the problems have not been solved;
3. At the end of the year, the arrears of agency fees were serious;
4. Work summary Sales staff training (professional knowledge, sales skills, on-site response) is not in place;
5. The turnover and replacement of sales staff are too frequent, which is unfavorable to the company and sales staff; There are some shortcomings in communication with developers, and the problems cannot be solved through consultation with developers in time. The exception is the lack of communication with Mr. Li, which once caused tension. _ _ year work plan The new year really has a new look. The company's trade project "Xingyun Entertainment City" in Li Antang is in full swing before entering the market. This new task was also received at the end of the year and the beginning of the year. X has always been pre-planning, and developers trust the planner Huayang from an advanced perspective; I encountered some troubles when I participated in the project, but I believe that this state will be improved through my sincere communication.
Work plan for 20__ years:
1, I hope beautiful Jiangnan can settle the account smoothly.
2. Collect the data of Xingyun Entertainment City, train sales staff for Xingyun Entertainment City, and do a good job in customer accumulation and analysis of Xingyun Entertainment City during the New Year.
3. Participate in project planning and make a beautiful turnaround in the project of Xingyun Entertainment City.
4. Try to pass the broker qualification examination this year.
Chapter V Summary of Real Estate Work
With the care and help of leaders and comrades at all levels in the past 20 years, we have always adhered to the front line of sales, not afraid of hardship, tiredness and triviality, bearing in mind our mission, always taking the sales task as the center, center of gravity and core of our work, forging ahead, implementing the spirit of the company's documents, actively participating in business learning, being familiar with the performance of various new products, striving to overcome all kinds of inadaptability under the new situation, normalizing all basic work, and not shouting slogans in vain to prevent all systems from failing.
First, as a sales supervisor, study theory seriously and apply what you have learned.
In-depth study of the company's latest document spirit in time, contact with their own work practice, creatively carry out their work, put forward reasonable suggestions and opinions to the leaders, be strict with themselves, improve their ideological consciousness, and be loyal, dedicated, strict and honest. Strictly abide by the company's prohibitions and the three chapters of the contract, seriously study and understand the spirit of the superior documents, and carry out the decision and deployment of the superior, without perfunctory and superficial.
Second, work hard and complete all tasks seriously.
A large number of trivial and repetitive sales jobs can easily make people feel paralyzed, slack and war-weary. In the front line of sales, always give yourself a wake-up call and firmly establish the concept of "no small matter in sales".
Strictly carry out smiling service for subcontracted films, talk in Kan Kan no matter what the form, do a good job of memorizing, educate opponents regularly, and try to eliminate all kinds of hidden dangers in the bud.
Reasonably stimulate employees' self-discipline, put forward salary increase suggestions to the head office for employees with top sales rankings, and mobilize their enthusiasm. He analyzed the reasons why help failed to complete the sales task, such as poor service attitude, poor grasp of product performance, being able to do it well, or being clumsy and slow to respond. He deeply analyzed the reasons why employees can do well, and focused on solving ideological problems, relieving ideological pressure and solving practical difficulties. For employees who are clumsy and unresponsive, propose to the head office to transfer to other positions where they can play their special skills. After a series of measures, the sales of each group have risen to a higher level, and all employees are proud of completing the task, forming a strong atmosphere within the group. Complete the sales tasks assigned by the company in advance with good quality and quantity for many times.
Three. Existing problems and deficiencies
1. Too much energy, insufficient preparation, and insufficient estimation of the practical difficulties faced in the work, which led to some work being anticlimactic.
Sometimes you are eager to succeed in your work, but haste makes waste.
In the new year, I will definitely sum up the successful experience, draw lessons from failure, closely unite around the company leaders, and continue to work hard to push the work to a new level with the care and help of leaders and comrades at all levels.