First, the cost of software and hardware of e-commerce system. The software cost of enterprise e-commerce includes the software part of e-commerce system and the cost of developing application system in the later stage. As we all know, the quality of software is directly related to the success or failure of enterprise e-commerce. However, due to the rapid development of software and its relatively short life cycle, the investment cost of software in e-commerce is relatively high.
The hardware cost in enterprise e-commerce system includes the investment in electronic equipment such as computers and network communication equipment necessary for e-commerce. Computers, servers and other hardware equipment are necessary equipment for enterprises to build e-commerce systems and carry out e-commerce activities, which belongs to a long-term investment project. However, with the rapid upgrading of electronic products, many hardware devices are facing an outdated situation soon after purchase, which cannot support the rapid development of business informatization in the information age. Therefore, updating hardware facilities too frequently also leads to the increase of hardware cost investment in e-commerce.
Second, the operation and maintenance costs of e-commerce systems. After the establishment of e-commerce system, enterprises need to update the information on the enterprise website at all times, and manage and maintain the e-commerce software and hardware system in time. This also requires enterprises to increase the operation and maintenance costs of e-commerce systems. Information technology departments of enterprises need to devote a lot of energy to the daily operation and maintenance of e-commerce systems, provide real-time management services for information on enterprise websites, ensure that business departments get effective and rapid technical support, ensure the safe and reliable operation of e-commerce systems as much as possible, and provide the greatest economic benefits for the survival and development of enterprises.
Third, the professional cost of e-commerce system. In today's world, labor costs are increasing. After the establishment of e-commerce system, enterprises need to hire some professional e-commerce information system managers, which also increases the cost of professionals to carry out e-commerce in enterprises. Moreover, with the migration of time, new e-commerce application technologies emerge one after another, which makes enterprises have to train the managers of enterprise e-commerce information systems regularly and irregularly, so as to enhance their further study and research on new e-commerce technologies and standards and better adapt to the changes and progress of the world market, which also increases the personnel and training costs of enterprises to carry out e-commerce to a certain extent.
Fourth, the risk prevention cost of e-commerce system. Due to the "innovation" of computer network world virus, the risks faced by enterprises in developing e-commerce are increasing day by day. In order to protect the security of enterprise secrets and the normal working order of operation, enterprises also need to pay a certain risk prevention cost of e-commerce system; In addition, due to the increasingly fierce competition among enterprises in the world, unfair competition occurs from time to time. Some network hackers and criminals intentionally or unintentionally destroy the enterprise e-commerce system by compiling margin, which will increase the possibility of enterprise secrets being stolen. Once stolen, it may cause great damage to the economic interests of enterprises. Therefore, enterprises have always regarded the risk prevention related to network secrets as a key part of enterprise management. In order to avoid the infringement of e-commerce system, many enterprises need to invest a lot of prevention costs.
External cost
Generally, the external costs of e-commerce include information cost, demand cost and network cost: First, information cost. This is because enterprises need to communicate with commercial customers to carry out e-commerce and pay for communication and network services; Second, the demand cost. At present, there is a common problem that the application level of computer technology is backward in Chinese enterprises, which can only be used for word processing, and it is impossible to realize the electronization and networking of production, sales and management. In addition, due to the low credibility of most domestic enterprises, consumers are worried about online transactions, which leads to the high cost of changing ideas when developing e-commerce; Third, the network cost. Although enterprises have established e-commerce systems and carried out e-commerce activities, many domestic enterprises still can't meet the needs of e-commerce, still adopt traditional manual operation methods, can't make full use of computer networks for management activities such as production, sales and allocation, and can't maximize operating efficiency and reduce operating costs of enterprises. In addition, due to China's vast territory, large population, relatively weak economic foundation and relatively low per capita income level, enterprises cannot form a certain customer scale and lack certain purchasing power to carry out e-commerce, which also leads to limited network development for enterprises to carry out e-commerce.