1. Inquire about online banking or mobile banking: log in to online banking or mobile banking, find the related options such as "My Time Deposit Certificate" or "Time Deposit" on the homepage or bank card management page, enter the corresponding information (such as deposit account number, deposit term and deposit voucher number) according to the prompts, and click "Query" or "Confirm" to view the basic situation of time deposit certificates.
2. Consultation at the bank counter or customer service hotline: Bring paper certificates of deposit to the bank counter and provide basic information of certificates of deposit (such as ID number, depositor's name, etc.). ) for staff to inquire about the detailed information of certificates of deposit (such as deposit term, interest rate, maturity date, interest, etc.). ).