1. Strengthen the speech. Stress, gestures and facial expressions appear together with speech, which can enrich the meaning of speech, make the emotional color more vivid and strengthen the understanding and expression of speech.
2. Match the text. Non-verbal behavior will cooperate with language to promote communication. For example, if the helper wants to continue to express, he stops his hand in the air. At this time, the counselor should not interrupt, but should listen.
3. Realistic feedback. The listener makes an orderly response to the speaker, such as facial expressions, which can express his agreement to understand the information of surprise and dissatisfaction, so that the other party can feel his response.
4. convey emotions. Communicators often express their love, understanding, respect and trust in nonverbal forms, such as facial expressions and tone, which are more influential than verbal signals.
In the process of consultation, seekers and consultants may try to hide their true feelings, but they are unconsciously exposed through uncontrollable nonverbal behavior. The emotional states of both parties, such as anger, depression, anxiety, fear, uneasiness, disgust, contempt, pleasure, excitement and satisfaction, are often more clear through nonverbal communication.
As a counselor, nonverbal behavior is also one of the effective ways to express feelings, positive care and respect. The consistency of nonverbal behavior and consulting skills is an important guarantee to improve the consulting effect, otherwise it will weaken the role of destroying consulting skills. Therefore, consultants are very important in the consultation process, and they must be well coordinated and used reasonably to maximize the overall effectiveness.