In 2003, the former Ministry of Labor and Social Security applied to open the national telephone consultation service number "12333", and then issued the Notice on Developing the Telephone Consultation Service of Labor and Social Security and the Guiding Opinions on the Construction of the Telephone Consultation Service System of Labor and Social Security, which set clear requirements for the construction of telephone consultation service systems at all levels.
After the founding of Ministry of Human Resources and Social Security, the Notice on Continuing to Use National Public Service Numbers 12370 and 12333 was issued, which clearly stated that 12333 was used for providing human resources and social security services to the society, and 12370 was used for business policy consultation and civil servant recruitment.
Extended data
12333 related details
It is understood that 12333, as the national public service telephone of human resources and social security system, mainly provides public services such as policy consultation, information inquiry, service guide, complaints and reports in the fields of employment, social insurance, personnel, talent, wage and income distribution, labor relations, etc.
As an important national service platform for people's livelihood, 12333 telephone consultation service hotline for human resources and social security will promote the construction of telephone consultation service system for human resources and social security, which will help smooth the communication channels between human resources and social security departments and the public and improve their service ability to the public.
Baidu Encyclopedia-12333
Ministry of Human Resources and Social Security, People's Republic of China-National telephone for unified consulting service.