Expression management. When interviewing visitors for the first time, don't be too serious, smile, and don't exaggerate or change too much.
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Business attire. Be sure to wear professional clothes, not casual clothes, pay attention to personal image, and professional psychological counselors must wear professional clothes.
three
Listen first. According to the types of visitors, they mainly guide visitors to talk, and psychological counselors play the role of listening and collecting information.
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Pay attention to guidance. If the visitor is passive, the psychological counselor should pay attention to collecting the data and information of the visitor by asking questions and questionnaires.
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Negotiation. Communicate with visitors, and judge whether the visitors belong to the clients of psychological counseling through the collected information. If yes, discuss and determine the time and price, rights and obligations of the next interview.