In the past, many enterprises had the following problems before using sales management software, which affected the development of enterprises.
1. Customer churn caused by the turnover of sales staff: once the sales staff of an enterprise leaves, they take away the customer information and data that the sales staff is responsible for, which leads to the customer churn of the enterprise;
2. The working hours of salespeople are invalid: when following up with customers, corporate salespeople need to spend a lot of time looking for customer information, which wastes a lot of working time;
3. Salespeople collide with orders: it may be the same customer, and there are multiple sales of the same company to follow up, which leads to a series of problems such as inconsistent quotations, which leads to a decline in customers' impression of the company;
4. There is no unified process for sales recruitment: the company has new sales staff, and there is no unified training process, which may lead newcomers to consult sales A and sales B, but their suggestions are contradictory, which will make newcomers confused and do not know who to listen to, resulting in extended training time.
The following sales management software gives a series of solutions to the above problems.
1. Customer data protection: The daily customer data of an enterprise can be recorded in the software. When the sales staff of an enterprise leave their jobs, the administrator can stop using the accounts of the employees who left their jobs, so that the customer information under the names of the employees who left their jobs can be recorded in the system and transferred to the new employees perfectly, which can well avoid the problem of customer loss caused by sales turnover and prevent the losses of the enterprise.
2. Customer data query: In sales management software, search is a common function, which can be used to conduct fuzzy search according to keywords, and select data related to search terms from a certain range of data, which can also be called global search, to ensure that the data input into the system will be traversed, so as to quickly screen out relevant data for data query and improve sales efficiency.
3. Intelligent collision avoidance list function: The intelligent collision avoidance list function of can be used to handle any field in the system. When entering customer information in the sales system, the customer information is duplicate with the data in the system. For example, if the customer name is duplicate, the system will prompt that the sales customer information already exists and cannot be entered. This can effectively avoid the collision of sales staff and improve the management efficiency of sales customers.
4. Unify business processes: Standardizing business processes in the system can help some newcomers understand how other employees work when they first come into contact with sales, thus reducing the time and process of enterprise training and shortening the time for sales to take up their posts.
To solve the problem of enterprise sales management, enterprises only need to use Rushcrm sales management software, which can make enterprises skillfully manage customers, sales, enterprises, processes and other aspects, help enterprises to realize coordination and communication management in daily management, and bring better use experience to enterprises.