Telephone consultation does not meet the caller, but needs the help of an intermediary (telephone or network), which is hidden and convenient.
Different: online consultation has many forms such as e-mail, forum, special consultation room and voice to ensure its continuity, while telephone consultation lacks continuity; Compared with online counseling, telephone counseling is more real-time and effective in intervening suicide crisis than online counseling and face-to-face counseling.
Interview:
The same is true: they all provide professional help to inquirers, all aim at helping others scientifically, and all are based on psychological theory; Face-to-face consultation and online consultation are continuous.
Different: interviewers generally have serious problems, and some even have psychological barriers. The problem of network consultation is usually not serious, mostly because of maladjustment and general psychological problems; Compared with face-to-face consultation, online consultation is often chosen by those who are introverted and shy because of its concealment.