In order to protect the national interests, social public interests and the legitimate rights and interests of the bidding parties, and establish a fair and efficient complaint handling mechanism for the bidding activities of construction projects, these measures are formulated in accordance with the provisions of the Bidding Law of People's Republic of China (PRC) and the Regulations for the Implementation of the Bidding Law of People's Republic of China (PRC).
Bidders or other interested parties have the right to complain to the relevant administrative supervision departments in accordance with the law if they think that the bidding activities do not conform to the provisions of laws, regulations and rules.
Other interested parties mentioned in the preceding paragraph refer to legal persons, other organizations and natural persons other than bidders who have a direct or indirect interest in the bidding project or bidding activities.
The administrative supervision departments of development and reform, industry and informatization, housing and urban-rural construction, water conservancy, transportation, railways, commerce, civil aviation and other tendering and bidding activities at all levels shall, in accordance with the division of responsibilities stipulated by the General Office of the State Council on printing and distributing the opinions of relevant departments in the State Council on the implementation of administrative supervision of tendering and bidding activities and local people's governments at all levels, accept complaints and make a decision according to law.
Complaints about the bidding activities of major national construction projects (including industrial projects) shall be accepted by the National Development and Reform Commission and decided according to law. Complaints received by the relevant industry administrative supervision departments about the bidding activities of major national construction projects shall be notified to the National Development and Reform Commission, which will no longer accept them.
When handling complaints, the administrative supervision department shall adhere to the principles of fairness, impartiality and high efficiency, and safeguard the national interests, social interests and the legitimate rights and interests of the parties involved in bidding.
The administrative supervision department shall determine the institution responsible for accepting complaints within its own department and its telephone number, fax number, e-mail address and mailing address, and announce it to the public.
When making a complaint, the complainant shall submit a complaint. The complaint shall include the following contents:
(1) The name, address and effective contact information of the complainant;
(2) The name, address and effective contact information of the respondent;
(three) the basic facts of the complaint;
(4) Relevant requirements and opinions;
(5) Effective clues and relevant supporting materials.
Complaints about matters that should be raised first as stipulated in the Regulations for the Implementation of the Bidding Law shall be accompanied by objection documents. If a complaint has been made to the relevant administrative supervision department, it shall be explained together.