Summary of the community convenience service project, time flies, and a period of work has come to an end. Looking back on my past work, I have gained a lot. It's time to write a work summary. Let's share a summary of community convenience service projects. Come and have a look.
1 20XX Community Convenience Service Project Summary Under the correct leadership of the town party committee and government and the specific guidance of the county government service center, the convenience service center has carried out the following work with the goal of transforming functions, optimizing services, facilitating the masses and improving work efficiency:
First, obey the law and stick to your post.
The staff of the convenience service center act in strict accordance with the system, act impartially and never shirk. Village (community) convenience agencies handle daily affairs for the masses in strict accordance with the system requirements. Strict attendance system and strict work discipline. In the past six months, the county commission for discipline inspection has reported the administrative efficiency every month. There is no case that the door of our town convenience center is closed, the personnel are not on duty, and things unrelated to work are done during working hours.
Second, strengthen learning and constantly improve service quality.
The staff of the convenience service center earnestly study the workflow and relevant laws and regulations, adhere to the responsibility system of first inquiry and time-limited completion system, listen to the opinions of the masses with an open mind, constantly improve relevant systems, constantly improve working methods, change work style, and continuously improve work quality and efficiency. For the people who are emotional because they don't understand the situation and have a wrong understanding, the staff actively explain and assist in handling the work. In the past six months, there has not been a quarrel between staff and the masses in the convenience service center, which has caused adverse effects.
Third, serve the people quickly.
Adhering to the purpose of being pragmatic for the people, convenient for the people and efficient, and taking the optimization of service as the core, it meets the needs of the masses conveniently and quickly. At present, there are four windows: family planning, labor insurance, construction management and civil affairs. After being stationed in the centralized office of the department, it is convenient for the masses to do things, and the masses are very satisfied and have a good response. The staff at each service window work hard and serve the people enthusiastically. In the past six months, the civil affairs window has accepted 23 mass consultations, reported 26 medical assistance people, completed 68 livelihood projects, and updated more than 20 households with five guarantees/kloc-0; The building management window received people's consultation to handle real estate licenses and house repair procedures for more than 30 times, and handled 22 real estate licenses; The labor insurance window received more than 20 people's consultations 120, more than 80 people's new rural insurance/kloc-0, and more than 2,300 people's new rural insurance certification; The family planning window has received more than 70 consultations from the masses, handled 6 1 certificate of honor for parents of the only child, 62 certificates of maternity service, stamped 300 administrative seals and distributed more than 2,000 publicity materials.
Four, according to the county target assessment task seriously completed.
Every window completes the convenience service management evaluation system every month, and timely inputs statistical information into the "center" information management system, and takes the people who are ready to do things seriously and completes them. The completion rate and satisfaction rate reach 100%. In the past six months, the county target assessment of our town's convenience service center has been 100 every month.
Problems with verbs (abbreviation of verb).
The role of the window is limited, and sometimes a thing is not done thoroughly, which affects the mood of the people who handle affairs.
Due to the needs of our work, the AB post personnel are not on duty at individual windows, which leads to the vacancy of windows.
VI. Next Work Plan
The first is to strengthen the construction of the central team. Strengthen study, stick to their posts, and build a team that is enthusiastic about serving the masses and satisfying them. The second is to do a good job of publicity. Through various forms of publicity, let the masses know that the center is really good and convenient. Publicity materials of various departments are distributed in various windows to let people know more about relevant policies. The third is to do a good job in information submission and complete the information task.
Overview of Community Convenience Service Project 2 In order to fully implement Scientific Outlook on Development, improve the service level of community convenience service centers and enhance the service capacity of grass-roots organizations. Our community adheres to the principle of facilitating the people and benefiting the people, adapts measures to local conditions, sets out from reality, integrates all kinds of resources, promotes the improvement of grassroots public services and social management capabilities, gives full play to the role of party organizations, and better meets the needs of the masses. Provide quality and convenient services for the masses.
On the one hand, the community has set up a convenience service organization, and the person in charge is the main person in charge of the community, who is specifically responsible for the daily management, supervision, assessment and overall coordination of the convenience service organization.
On the other hand, according to the actual situation and the wishes and needs of community residents, our community actively builds a community party building model with its own characteristics, and builds a characteristic party building to serve the majority of residents. Take the party building work as the leader, serve the masses as the center, and take the satisfaction of the masses as the standard, reform all kinds of community management and improve the community service function. Pay attention to cultural construction and sports construction. With the goal of creating a cultural community, culture promotes harmony and the relationship between the party and the masses. With cultural activities as the carrier, the relationship between party member and the masses has been brought closer through various activities.
At the same time, through voluntary service, service commitment, party member pairing assistance, party member maintaining stability, resolving contradictions and other activities, we will guide grassroots party organizations and party member to practice their purpose and selfless dedication, actively serve community residents, promote scientific and harmonious development, and achieve the goal of striving for Excellence.
For low-income families in our area, on the one hand, our community sympathizes with low-income families on holidays, on the other hand, we set up public welfare posts in community security patrol, family planning, public welfare labor and cultural propaganda, and send low-income people to participate in community work, so that they can play an active role in community construction. Usually, community workers will visit low-income families regularly to learn about their actual difficulties and needs, keep abreast of their income changes, and ensure timely increase, decrease and suspension of subsistence allowances.
For services for the disabled, on the one hand, our community workers actively help eligible disabled people to apply for urban subsistence allowances and solve the daily basic life of their families. On the other hand, the community provides them with free consultation services on the Law on the Protection of Disabled Persons, and actively publicizes relevant laws, regulations and preferential policies to them.
With the trend of population aging, the number of elderly people in our jurisdiction is also increasing year by year. How to provide high-quality and convenient services for the elderly is also an important part of our community work. Guangming community uses community resources, such as table tennis room, community activity room, reading room and other activity rooms to carry out various cultural and sports activities beneficial to the health of the elderly. It has been praised by the majority of elderly residents.
For empty nesters, community workers are responsible for the elderly in their own bags, actively communicate with them in household surveys, understand their needs, and truly provide action, medical care, education, study, health and happiness for the elderly. A series of old-age care services carried out by the community have improved the quality of life of the elderly in the jurisdiction and actively helped them enjoy their old age.
In order to cooperate with the creation of urban sanitation, our community took advantage of the opportunity of sanitation creation to eliminate the influence and destruction of street advertisements on the city appearance and environment and restore the clean and tidy appearance of the city. We also use the monthly public welfare labor time of low-income households to clean the health in the jurisdiction.
In short, under the guidance of the Municipal Party Committee, the Municipal Government, the District Party Committee and the District Government, and with the leadership and support of the Shuang Shan Street Party Working Committee and Office, the community has made some achievements in creating a service-oriented community through hard work. In the future, according to the requirements of governments at all levels, we will strive to meet the needs of residents and build our bright community into a new harmonious service-oriented community with more developed economy, more sound democracy, more advanced science and education, more prosperous culture, more harmonious society and more affluent people's lives.
Summary of community convenience service project 3 Our county is a typical mountainous county, with scattered crowd gathering points, especially the high cost of farmers entering cities or towns. In addition, the original village-level convenience service center failed to play its due role due to poor village-level collective economy, low treatment of village cadres and single service content. At present, the government vigorously advocates the construction of township convenience centers, and our county has also responded to the government's call to set up a public welfare service organization-convenience service center, which "does not ask for funds from the government, does not increase the burden on farmers, invests profits in charity, and dares to assume social responsibilities", so as to realize platform construction, resource sharing and channel sharing, reduce operating costs and relieve government funds and work pressure.
Since the establishment of the convenience service center, our relevant staff have also been trained and studied. After this training, I have a deeper understanding of this project, my sense of service has also been strengthened, and my attitude and determination to this position have also been strengthened.
First, adhere to the "three always" for the benefit of the people.
(A) to serve the people as the main line, and always establish a sense of service.
We should always take "improving service level and efficiency" and "civil affairs should not leave the village, and village affairs should not leave the township (town)" as the working criteria and objectives, go deep into the masses and understand what they are thinking, expecting and needing, do not put on airs and lose face, and adhere to "no holidays, all-weather working hours" and "face-to-face, zero-distance service" to do good for the people.
(two) to serve the people as the carrier, and always improve people's livelihood.
With the development of society and the improvement of living standards, people's demand for commercial services is growing, and their willingness to popularize information is growing. To this end, we should also strongly recommend the construction of rural informatization: create and popularize rural e-government, and establish a rural mutual information platform; Increase people's living security: help villagers build houses, care for the disadvantaged groups with minimum living security, and implement comprehensive environmental sanitation improvement. Put these tasks into practice and strive to improve people's livelihood.
(3) Take serving the people as the foundation and always do a good job in solving problems for the people.
Our convenience service center should create a new marketing concept of "service before business", put the daily needs of the people in the first place, be patient, caring and enthusiastic, effectively solve problems for the people, realize their desire for help, and set up a guarantee for their stable life.
Second, adhere to "serving the people" and be willing to contribute.
As a staff member who serves the people and keeps close contact with the people, I deeply realize that the people are our foundation and lifeline. We should always take serving the people as the purpose and motivation of our work and always put the interests of the people first. In my future work, I will continue to study, work hard and push myself, strictly adhere to the working principle of "serving the people and making profits for the people", persist in being integrated with the people, think about their thoughts, worry about their worries, help them solve their difficulties, and let them have no worries in life and work. I will resolutely resist the attitude of doing superficial work for personal interests and reputation, and put it into practice to serve the people with my ability and power.