1. Tax-related business handling: including all kinds of tax registration, change registration and cancellation registration, as well as the purchase, issuance and verification of invoices. The first person in charge needs to ensure that taxpayers can successfully complete these businesses. If the information is complete and meets the statutory requirements, try to handle or reply on the spot.
2. Tax-related business consultation: The first person in charge needs to provide taxpayers with detailed tax consulting services, including the explanation of tax policies and tax procedures. For the questions raised by taxpayers, the first responsible person should be able to accurately answer or guide taxpayers to relevant business departments.
3. Tax service complaints: Taxpayers who have objections to the service quality of tax authorities can complain to the first responsible person. The first person in charge needs to carefully record the contents of the complaint and report the complaint to the relevant departments for handling in time.
4. Suggestions on tax work: The first person in charge can accept the suggestions of taxpayers on tax work, which is of great significance to improve the work efficiency and service quality of tax authorities.
5. Reporting letters and visits: reporting tax violations and reporting cadres' illegal letters and visits. This part of the business does not belong to the business scope of the first question responsibility system. The person in charge of the first inquiry shall guide the parties to the relevant acceptance departments such as complaints and reports, or directly inform the contact information of the relevant departments.
The significance of tax service hall:
1. Providing tax services: The tax service hall is an important place for tax authorities to provide tax services for taxpayers. It helps taxpayers to understand tax policies, deal with tax-related matters and improve tax compliance by providing consulting, counseling and tax payment services.
2. Promote tax collection and management: The tax service hall is an important link for tax authorities to carry out tax collection and management. Centralized handling of tax-related matters can improve the efficiency of tax collection and management, reduce tax loss and ensure national tax revenue.
3. Improve the tax payment experience: The Tax Service Office provides taxpayers with a good tax payment experience by providing a comfortable and convenient tax payment environment, and enhances taxpayers' satisfaction and sense of acquisition.
4. Promote tax equity: The Tax Service Office is an important guarantee for tax authorities to achieve tax equity. By providing fair and transparent tax payment services, we can prevent unfair taxation and safeguard the legitimate rights and interests of taxpayers.
5. Promote economic development: The Tax Service Office is an important platform for tax authorities to serve economic development. By providing high-quality tax payment services, enterprises can be promoted to invest and start businesses and promote economic development.
Reference to the above contents: Baidu Encyclopedia-Measures for the Administration of Tax Service Department (Trial)