New Express News (Reporter Wei Pu) On August 1 day, the National Tourism Administration held the opening ceremony of 1230 1 tourist service hotline in Beijing, and the first Olympic provinces and cities such as Beijing, Tianjin and Shandong were opened.
It is understood that because the telephone number of tourist consultation and complaint is not uniform throughout the country, it brings a lot of inconvenience to tourists' travel consultation, complaint and rescue, which cannot meet the needs of users. In this context, the National Tourism Administration applied to the Ministry of Information Industry in April 2007 with the number 1230 1, and was approved in June 2007. According to the project implementation plan of National Tourism Administration 1230 1, the1KLOC-0/tourist service hotline will be opened in batches within three years.
Hotline is a national public service platform for tourism administrative departments to integrate relevant resources and provide relevant information services to domestic and foreign tourists, mainly providing artificial seats. Its construction funds are a combination of state support and local self-raised funds. Visitors call the local tourist service hotline 1230 1 to charge according to the local telephone number, and call the additional long-distance area code in different places to charge according to the long distance.
It is reported that by May 20 10, the national 1230 1 tourist service hotline system will be gradually established. Guangzhou tourists predict that based on the vigorous development of tourism in Guangdong Province and the 16 Asian Games held in Guangzhou in 20 10, it is expected that a 1230 1 tourist service hotline system will be built in Guangdong next year.