1. online appointment method: enter the website and directly click on the online consultation system of the website for consultation, and consult the doctor online from 8: 00 am to 22: 00 am.
2. Online booking can be free of registration fee and give priority to medical treatment.
3. Online appointment can make an appointment with an expert within one week in advance.
4. The categories of online registered doctors include: experts, professors, associate professors, attending doctors, residents, and famous medical experts make appointments in real-name registration system registration system. The patient should provide his name, mobile phone number and medical record number so that the doctor can provide you with an appointment number.
5. Patients who have made a successful online appointment go to the hospital information desk to get the number on the day of treatment.
6. In case of doctor's temporary stop, the patients who have made an appointment for registration will be informed by SMS in time, especially reminding the majority of patients: according to the notification requirements, online appointment registration is implemented for registration in real-name registration system. Please provide real and valid real-name identity information and certificates when making an appointment. According to the requirements of Xinzhou Municipal Health Bureau's documents [2009] 160 and [2009] 186, Xinzhou Shuguang Hospital has entered the trial operation stage of telephone appointment registration. The telephone appointment registration is hereby notified as follows:
1. Telephone reservation methods: direct dial telephone and 24-hour online reservation.
2. If the telephone reservation is successful, you can avoid the registration fee and give priority to medical treatment.
3, the phone can make an appointment with a doctor who visits within one week.
4. Telephone appointment registration patients should provide their name, mobile phone number and medical record number so that doctors can provide you with the appointment number.
5. In case of doctor's temporary stop, the patient who has made an appointment for registration will be informed by SMS in time.
6. The telephone reservation number that has been hung up will not be refunded in principle. In order to strengthen the management of medical service price, standardize medical price behavior, improve the price transparency of drugs and medical services, and facilitate the people to inquire about medical expenses, this system is formulated in accordance with the spirit of Document No.2008 1083 of Xinzhou Municipal Health Bureau and National Development and Reform Commission.
First, the patient fee query content:
1. Unified charging standard for medical services in Xinzhou City, information on medical prices in Xinzhou City, service items and charging prices in documents published by Xinzhou Municipal Health Bureau and Xinzhou Municipal Development and Reform Commission;
2. Drug list and charge price;
3. The name, specification, price and other information of commonly used hospital charging consumables;
4. The special services provided by the hospital and the charge price;
5 outpatient or inpatient medical expenses detailed project.
Second, hospitals should set up touch screens for medical expenses inquiry in outpatient halls, inpatient departments and other places, and make all the charges public. The public content should meet the requirements of the Health Bureau and the National Development and Reform Commission, including the project name, pricing unit, price and other related information, and the public content should be updated in time.
Third, for the query of routine medical charges in various subjects, patients and their families can query through the price display boards of relevant departments.
Four, the price management office to provide public telephone inquiries, to solve problems related to patient costs.
Five, strictly implement the hospitalization and outpatient expenses settlement list system; The inpatient department has an inquiry window to inquire about the daily expenses of patients in the hospital; Strictly refund fees and medicines to ensure patients' right to know.
Six, should be announced to the patient "12358" price reporting telephone number and our service supervision telephone number.