All insured units and residents:
In order to effectively cut off the spread of the virus, curb the spread of the virus, reduce the risk of infection caused by the flow and gathering of people, and effectively protect the life safety and health of the people handling the medical insurance window, some medical insurance business matters are simplified and adjusted, and "online office" and "telephone office" are implemented. The special notice is as follows:
First, make full use of the existing network platform to handle business well. In terms of collection business, on the basis of existing payment channels such as Hebei Taxation WeChat official account, WeChat "City Service" and Qingyuan District Medical Security Bureau WeChat official account, all units and towns can conduct personnel addition, information modification, personnel renewal, personnel reduction, unit basic information inquiry, insured personnel roster, unit payment details inquiry, individual payment details inquiry and personnel information inquiry through the medical insurance service network hall and the medical insurance bureau working group.
The second is to encourage online medical treatment in different places. Insured persons can apply for referral, transfer to other places for medical treatment. They can use their mobile phones to log in to the remote medical record platform through the official WeChat account of Hebei Medical Insurance Bureau or Qingyuan Medical Insurance Bureau.
Inter-provincial medical treatment and off-site filing process
The third is to vigorously promote telephone appointment. During the epidemic prevention and control period, employers and individuals must go to the medical insurance service center for manual sporadic reimbursement, on-the-job retirement, transfer to other places, personal account cleaning, etc. , and you can call the service hotlines 03 12-7950378 and 0312-801122 in the business processing window to make an appointment.
The fourth is to optimize the non-contact handling of medical insurance settlement. All medical expenses that can be settled directly should, in principle, be settled directly in the hospital with a "social security card". At the same time, the insured can purchase medicines, register, see a doctor, pay fees, take medicines, take reports and settle accounts in medical institutions with the medical insurance electronic certificate, which effectively reduces the chances of contact and transmission.
If on-site screening is really necessary, please bring your ID card, take personal protective measures consciously, and cooperate with the work of temperature detection and personnel registration.
This notice will be implemented from now on, and the abolition time of the current medical insurance policy will be notified separately.
Urban employee insurance consultation telephone: 03 12-7950378
Telephone number for urban and rural residents: 0312-8010081.
Medical assistance telephone number: 03 12-80 10025.
The consultation telephone number for medical record in different places and sporadic manual reimbursement is 0312-8011122.
Consultation telephone number for reimbursement of maternity expenses and maternity allowance for urban workers: 03 12-7950359.
Outpatient consultation telephone for chronic diseases and special diseases: 03 12-80 10069.
24-hour telephone number of medical insurance bureau: 03 12-80 10083.
Baoding qingyuanqu medical security bureau
April 26(th), 2022