1. product information inquiry: customers can inquire about the basic information such as the formula, taste and packaging of VC candy.
2. Price and promotion: Customers may ask about the pricing, discounts, specials and other relevant information of VC candy.
3. Order problems: Customers may ask questions about the status, cancellation, refund and delivery of orders.
4. Product quality problems: customers may complain to you about candy quality problems, such as broken appearance and abnormal taste.
5. Sweetness and nutritional information: customers may pay attention to the sweetness, sugar content and nutritional components of VC candy.
6. Applicability for special people: Customers may ask whether VC sugar is suitable for children, pregnant women, vegetarians and other special people.
7. After-sales service: Customers can consult after-sales service issues such as return policy and customer service contact information.
These are some possible problems. As a VC candy customer service, you need to give accurate and timely answers to specific questions to provide a good user experience. If you encounter some special or beyond your knowledge, you can ask your superiors or professionals for help in time.