Shanghai medical insurance bureau Consulting Telephone

Legal subjectivity:

Personal medical insurance information inquiry: you can inquire about basic information such as my retirement status, enrollment mode, account status, current account balance, account balance over the years, current treatment status of outpatient and emergency departments, and current treatment status of hospitalization. Note 1: both the medical insurance website and the 9622 18 self-service voice service system use password input and query methods. If the insured wants to inquire personal account information, they must pass password verification before they can inquire on the medical insurance website or the 9622 18 self-service voice service system. Note 2: When the insured applies for setting a password for personal information inquiry, he/she needs to bring his/her ID card, social security card or medical insurance card to the medical insurance centers in all districts and counties and the medical insurance service points in streets (towns). 1. Personal account basic information. Including retirement status, insurance method, account status, current account balance, account balance over the years, current treatment status of outpatient and emergency departments, current treatment status of hospitalization, etc. 2. Personal account clearing information. Including personal monthly payment, personal account injection, annual liquidation and other information in the last medical insurance year. 3. Personal annual accumulated medical expenses information. Including personal outpatient emergency, hospitalization, emergency observation room, outpatient serious illness, family sickbed, cumulative medical expenses for drug purchase and other information in this medical insurance year. 4. Detailed cost information of medical insurance. Detailed information of medical insurance expenses incurred by me in designated hospitals or pharmacies in recent 12 months.