Other contact numbers:
Complaint service hotline: 022-249003 15.
Complaint acceptance mailbox :TBIA_TOUSU@CAHS.COM.CN.
Medical service hotline: domestic medical room 022-24906 120.
International medical room: 022-24905 120.
Report center hotline: 022-24906500.
Self-help hotline: 022-2490114.
Areas of special needs:
Report center
Re-issue temporary documents for you and report the case in the terminal.
Location: It is located opposite the H check-in island in the departure hall on the third floor of Terminal 2.
Tel: 022-24906500.
Maternal and infant room
1 The maternal and infant room in the terminal is located near Gate 6 of the international isolation zone.
The maternal and child room of Terminal 2 is located near Gate 222 in the domestic isolation zone. There is also a children's amusement park here.